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458 Montréal Rd, Ottawa, ON, K1K 0V3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Horrible customer service.
After I signed the contract, it became clear the dealership didn’t truly care about me as a customer. Though I asked for help, and they did what they could to fix the issues, the overall experience and the joy of driving this car is gone because of these problems. In just two months, I lost time, energy, and had to take days off work. Then, they offered me a trade for a new car—more payments, more taxes, and more time—just to keep me locked in. Don’t assume that because it’s an Audi, it’s a perfect process—once you sign, you... read more
My review is specifically based on multiple interactions with the Service Manager, Brendan Barbeau, who has provided outstanding service since the purchase of our vehicle. On more than one occasion, he has gone above and beyond to help resolve issues that arose with our vehicle. He responds promptly, communicates clearly, and consistently demonstrates a genuine commitment to excellent customer service. Our interactions with Brendan have been incredibly refreshing and have played a major role in keeping us highly satisfied wi... read more
Where do I even begin with this review? I recently purchased my Audi Q3 2025 last year July 2025, and my initial experience at Audi was fantastic, thanks to my sales representative, Elena, who was fantastic- both professional and welcoming. Unfortunately, my troubles began with the service department. After investing in the Platinum Audi After Care, I found out that many services are not covered under this warranty, and it seems that discretion varies by department. It appears that Audi's systems don’t communicate with each ... read more
Audi Ottawa has a 4.4 star rating with 817 reviews.
Audi Ottawa is closed now. It will open on Tuesday at 7:00 a.m.
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