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Audi of Smithtown

4.5

About this business

Audi of Smithtown offers new and used luxury Audi vehicles and auto services to the Smithtown, NY area. 

Location details

578 Middle Country Rd, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.5810 reviews
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Roseann P.'s profile image
Roseann P. 
2 years ago

I bought an Audi A6 back in 2015 from Audi of Smithtown and I have had nothing but WONDERFUL experiences with this dealership. Last week my a/c air vent wheel sort of pushed back into the vent and I couldn’t get it out. I drove in without an appointment thinking they were going to be annoyed but when I got there it was the complete opposite. They had a man named Tony who took over, told me to go in and have a coffee while he and his staff tried to make it work. Just the fact that they looked into it and worked together to he... read more

Long T.'s profile image
Long T. 
3 years ago

DO NOT come here if your car is out of warranty. They’ll make sure to make your car bad and make you pay big bucks to fix it. One of the most dishonest, negligent, irresponsible and mal-practicing dealers on Long Island. I brought my S8 in for check engine light ( the car is still perfectly fine). They checked everything ok but replacing coolant valve and coolant. I went home and found out there was no more coolant in tank. Towed car back, they bleeded the air pocket out and refilled the coolant back in (that’s what they sai... read more

Shelly Kimelstein's profile image
Shelly Kimelstein 
recommend  Recommended
4 years ago

Let me be honest with you. My least favorite thing to do is buy or lease a car(on my list below tooth extraction). Well this all changed with my first contact with MAURICE of Audi of Smithtown. He took time to walk me through the process. Maurice was patient,kind and most important informative. He helped me figure out what I wanted or needed in a car. No pressure!! Easy contact. I now have a new Audi A4. I just love it!! THANK YOU MAURICE! And thank you Audi of Smithtown 

Business response:

Thank you Shelly for the recommendation! I am pleased to hear Maurice was able to take something you hate and turn it into a truly amazing/memorable experience! The A4 is a fantastic vehicle with many great features, enjoy it and please reach out if you have any questions. 

Taylor Rauch's profile image
Taylor Rauch 
recommend  Recommended
4 years ago

I Searched all over the island for my first new (ish) car with the intent to buy in Full. I had visited multiple dealerships all around smithtown who wouldn’t even let me test drive their vehicles, once I arrived at Audi Brandon took great care of me and I bought a 2017 Audi S3. No hesitation on the test drive at all. The service at this dealership isn’t even comparable to other dealerships who wouldn’t even come out and greet me. Brandon didn’t judge a book by its cover after I told him I was 23 with the intent of buying th... read more

Business response:

Thank you Taylor so much for the kind words and recommendation. I am so glad to hear that Brandon was able to make you feel welcome and comfortable in our dealership and get you behind the wheel of a new S3. The S3 is a fantastic vehicle with some amazing features, enjoy it and please do not hesitate to reach out if you have any questions. 

Nick Maringelli's profile image
Nick Maringelli 
recommend  Recommended
4 years ago

Awesome service, great cars, Clean atmosphere for checking out cars 

Lisa Montoya's profile image
Lisa Montoya 
recommend  Recommended
4 years ago

My experience at Audi of Smithtown was great. I visited 3 of the 4 Audi dealers on LI to buy this car. This was by far the best. Than you Renee, I love my car. 

Business response:

Thank you Lisa for the kind words and recommendation. We know you have many Audi dealers to choose from and are honored that you've chosen to work with our team. Enjoy your new Audi and please do not hesitate to reach out if you have any questions. 

Dady Belfort's profile image
Dady Belfort 
recommend  Recommended
4 years ago

Renee was extremely kind and helpful with providing me information for buying my 2020 Q8. She was friendly and professional, making me feel very comfortable. 

Business response:

Thank you for the kind words and recommendation. I am pleased to hear that Renee was able to help you in your search for a new 2020 Q8. 

Douglas Eberling's profile image
Douglas Eberling 
recommend  Recommended
4 years ago

I want to take this opportunity to thank Matt Trubia for the wonderful service you provided during the purchase of my Audi. Your attention to detail and exemplary customer service allowed for a positive experience. I would recommend your dealership to others in the future. 

Business response:

Thank you Douglas for sharing your feedback and for the recommendation. I am pleased to hear that Matt was able to provide such outstanding assistance during your purchase process. Enjoy your new Audi! 

TJ Mcdonald's profile image
TJ Mcdonald 
recommend  Recommended
4 years ago

Had a great transaction with Rose! Would highly recommend her to any family and friends. Super friendly, knowledgable, and easy. Had hassle free experience and took the car home the next day! 

Business response:

Thank you TJ for taking the time to share your experience and for the recommendation. I am pleased to hear that Rose was able to provide you with 5-star assistance while getting you behind the wheel of a new Audi...enjoy! 

Frequently asked questions about Audi of Smithtown

How is Audi of Smithtown rated?

Audi of Smithtown has a 4.5 star rating with 810 reviews. 

When is Audi of Smithtown open?

Audi of Smithtown is closed now. It will open at 9:00 a.m. 

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