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Audi Morton Grove
- Car Dealers
- Morton Grove, IL
About this business
Location details
7000 Golf Rd, Morton Grove, IL, 60053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Last night I had the absolute worst experience with the finance team at Audi Morton Grove! I would NEVER purchase another vehicle from them and I will not refer that company to friends and family! I came there with my own preapproved financing and they continued to push their financing on me. I demanded that they use my financing company several times and made it very clear that I was not interested in using their preferred financing. I signed a document so they could present my information to the financing company of my cho... read more
Terrible customer service. Was in a predicament and needed there help with a wheel key lock. Could not get tires off car and asked to be able to borrow key. They refused. After selling me a car without the key so you couldn’t take tires off yourself. Worst of all, receptionist hung up on me. Very unprofessional. Don’t waste your time with these people.
RecommendedJasmin and Peter did a phenomenal job working with me to get the deal done. I highly recommend them!!!
There customer service is terrible, my wife and I went to our appointment at 915am and no one even acknowledged us till 945am. I asked for a loaner so we can go get breakfast since they were already running late and they said no. I would never purchase a vehicle at any McGrath dealership, I should have just gone to Naperville where I got the car. Continental Audi is far superior to McGrath Audi.
Business response:
Orlando, Thank you for your feedback. We're sorry to hear about your experience with us, and apologize for any inconveniences this may have caused. Please feel free to email us at customercare@mcgrathag.com
Con artists who disparage their own products to sell you extras. if you don't believe in what you're doing go home! finance manager admits to insurance scam when he lived in New York.
This is the worst dealership in the world..Avoid at all cost. the sale manager Jasmine and I agreed on a deal on a 60 mo payment , the final paperwork is a 72 mo payment..but lucky I caught that before signing. She is trying to rip us off. her attitude is the worst the whole time. kept us waiting for hours. I should read all the review before I go.
PLEASE READ: I have to say i’m extremely disappointed with the customer service a this dealership. My husband and I just had one of the worst experiences, we came in today at noon with such excitement and full intentions to drive off the dealership with a new vehicle for our family. But instead after we finally decided the vehicle we wanted we were treated with such disrespect thru out the whole process! After going back and forth with our options we were told we had to wait on the finance manager but after several hours of ... read more
Business response:
Larsa, Thank you for your feedback! We appreciate the opportunity to earn your business. We're sorry to hear about your experience. We apologize for any inconveniences this may have caused. Please feel free to email us at customercare@mcgrathag.com Thanks!
This place is the worst. Went in there with a 700 credit score and willing to drop 12k down payment. These ppl will agree on a deal and then come back and try to change the deal. Was there from noon til 5pm. Finally when all that was left to do was see the finance manager and sign a deal this man Gene K gave us a very disgusting attitude. That’s not how you treat a customer that’s been there for 5 hours and ready to drop 12k and buy a car from your dealership. We stormed outta there and called the deal off. Disgusting place.... read more
Business response:
Julio, We're sorry to hear about your experience with us, and we apologize for any inconveniences this may have caused. If you have any questions or concerns, please feel free to email us at customercare@mcgrathag.com Thanks!
I understand that right now we are experiencing some difficult times with COVID-19 being a thing. However, the customer service that the team at Audi Morton Grove give is completely unacceptable! I bought a vehicle about two months ago from here and I am yet to receive my cars license plates. And when I call to ask for information on why I am yet to receive my cars license plates I am just constantly being told that I will be given an update soon. The Persons name that is currently helping me in Thomas and he can't even stic... read more
Frequently asked questions about Audi Morton Grove
How is Audi Morton Grove rated?
Audi Morton Grove has a 4.2 star rating with 2,069 reviews.
When is Audi Morton Grove open?
Audi Morton Grove is closed now. It will open tomorrow at 9:00 a.m.
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