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Audi Hamilton
- Car Dealers
- Hamilton, ON
About this business
Location details
1215 Upper James St, Hamilton, ON, L9C 3B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I bought a used Audi A4 from this dealership. When I inspected the vehicle before buying, there was no visible damage. However, on the day of pickup I noticed a scratch on the passenger-side window that wasn’t there before. I brought it to the attention of my salesperson, Steven, and the sales manager, but unfortunately they were unwilling to help and were very rude and dismissive about the situation. This was disappointing because I expected better customer service after making a purchase. I hope they improve how they handl... read more
So we came out to buy A5 and met Alec who gave us a test drive . Came back 2 days later for my husband to test drive . We were told there was a prestige in the loaner group . After many discussions of the miles and price we were told it was not there and they could not give us the miles. They said not here don’t know but if we give you a price today would you buy the grey premier plus …..Nnnnoooo. Well they said they would get back to us but no. They never reached out with a price . The manager never came out ! We were the o... read more
Fast service , I went there few times and they have very good and fast service .
If I could give a zero I would!! Worst customer service EVER!! I purchased a Q3 a couple of months ago, gave a deposit of $1000, needed to sell our truck and was dealing with my husband (currently in hospice) who has stage 4 lung cancer that went to his brain - all of which they were well aware of. Without notice and while I was dealing with my husband in the hospital they sold the car!! They claimed to have sent me an email - no call - no text - no email!! To make matters worse they held my deposit hostage for weeks notwith... read more
Audi Hamilton gave us a great price on our old car and we bought a used Q5. The sales experience with Eric was incredible - he walked us through every feature in the car and just the smooth experience overall. He didn’t push us into buying it and made us feel comfortable. The best thing about this location is they treat everyone the same and don’t just brush you off. Also thanks Eric for the hand written holiday card, we hope 2026 brings you even more success!
Frequently asked questions about Audi Hamilton
How is Audi Hamilton rated?
Audi Hamilton has a 4.7 star rating with 750 reviews.
When is Audi Hamilton open?
Audi Hamilton is closed now. It will open at 9:00 a.m.
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