Audi Englewood Service Center

jincy812000 

on Google

3 months ago

I brought my audi q5 for 60k service (by the way the cost is about $827.39) and they advised me that my rear brakes need to be changed. They quoted me $1400 for the brakes - $300(discount) so now I am looking at a bill for $1100 +850 = 1927.39 I go to pick up the car and there is an additional charge for brake flush $250!!!! This charge should have been included with the 60k service as per SASHA (The 1st person we dealt with) So now that discount literally cancels out. When I asked Matt about this he said "you already got mo... read more

Daniel Dooley Jr 

on Google

7 months ago

I brought my 2018 Audi A4 in for a recall service on the evaporator coil, which cost me $3,000. That alone was frustrating, but what makes this experience completely unacceptable is that a personal item — a knife I kept in my car — was missing after the service. There is no excuse for a customer’s belongings to disappear while a vehicle is in the care of a service department. Whether it was negligence or outright theft, this is a serious breach of trust. Customers should never have to question the integrity of the staff work... read more

Pallavi Bhardwaj 

on Google

a year ago

I just called to check on the diagnostic price, and as soon as the woman on the phone answered $250 in a rude tone, and she hung up on me without caring to hear what I was trying to check next or waiting for my response. That's rude for people running businesses like these. 

mm898989 

on Google

a year ago

These guys are genuine. I have had water pump replacements quotes almost twice as what these people charged. Glad to found this dealership