Audi Elk Grove Service

Kurt Anderson 

on Google

3 months ago

The team at Audi Elk Grove provided me with an excellent experience! 

Gilbert Kamwendo 

on Google

6 months ago

I had a great experience purchasing my car at Audi Elk Grove, thanks to Jakobie and the sales team. He even went out of his way to drop off documents I had forgotten in the loaner car. However, my service experience was disappointing. A month after routine maintenance at Audi Palo Alto, my car developed rear vibrations at freeway speeds. Since it was still under warranty, I took it to Audi Elk Grove for diagnosis. The service supervisor, Leon, attributed the issue to low tire tread, but as a car enthusiast, I found this expl... read more

Mitchell Spangler 

on Google

8 months ago

I had a terrible experience at this Audi service dealership. I brought my car in with a nail in the center of the tire and was told they wouldn’t patch it up. Instead, they claimed they didn’t carry the specific tire for my car and insisted I replace all four tires! Thankfully, I declined their overpriced service and went to America's Tire, where they repaired the tire for free with no issues. It’s disappointing that a dealership I trusted would try to upsell me unnecessarily instead of providing a simple, honest solution. 

Cyle Coles 

on Google

9 months ago

Great service and even better customer service! Audi Elk Grove does the little things that one would expect a luxury car dealership to do. Need a loaner car? They got you. Need to keep it an extra day so you don’t have to take time off of work? They got you there too. They returned my Q5 washed and clean as well. These are a couple little things some of their competitors stopped doing years ago. The service team is thorough and didn’t sell me services I didn’t need. The technician provided videos of the vehicle before and af... read more