This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Audi Cary Service Department
- Automotive
- Cary, NC
About this business
Location details
600 Autopark Blvd, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Charged me several hundred dollars for 50k service which was just an inspection, oil change, and tire rotation, no repairs. Ripoff.
Quoted me $2000 for a problem I ultimately fixed myself by two hours of my grossly underskilled labor and a $70 part I sourced for $20. A parking brake cable broke, right next to the handle--not in any exotic remote location--and they want $2000. I explained, this is a cheap part, and it is right here in front of you, totally accessible. A wholly analog old-school cable type, with what looks like a bicycle brake cable. Yeah, no. My fix is just fine nine months later. The good news is, this experience made me a DIYer. So I ca... read more
Had a great service experience, thanks to Steve Aponte. He went out of his way to accommodate repair of my s5, which had a coolant leak. He ensured I had a loaner to get to and from work while the work was being done and helped me navigate an extended warranty that was covering most of the repairs. He was professional, friendly, and the communication made the whole process seamless. Everything was above and beyond expectation, Thanks again!
I would not recommend this dealership to ever service my car after they refused to fix the oil issue. The vehicle was only serviced here, yet they refused to correct the problem, sold the vehicle, and won't take responsibility! Thanks for running my first Audi experience and almost costing me my life!
Audi Cary is amazing! They are always accommodating and patient. I have an old (2015) Q7, and they treat her like she’s brand new. I usually work with Edie, and she is fantastic. AJ with loaners is the sweetest soul and never seems to be frazzled even though they are always busy. They are professional, take care of my car every time and make me feel welcome. Yes the service is pricey, but maybe some complaining customers forget they are driving an Audi🤷🏻♀️. Thank you Audi Cary. You are rockstars!
Frequently asked questions about Audi Cary Service Department
How is Audi Cary Service Department rated?
Audi Cary Service Department has a 3.6 star rating with 30 reviews.
When is Audi Cary Service Department open?
Audi Cary Service Department is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com