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Audi Cary Service Department
- Automotive
- Cary, NC
About this business
At Audi Cary, we promise an exceptional driving experience. This includes the quality of service and wealth of knowledge our technicians demonstrate, as well as the congeniality of our entire staff. Whether you need a simple oil change or more in-depth diagnostics, our highly-qualified team is here to make your visit convenient and comfortable. Audi's motto "Truth in Engineering" parlays into other facets of our business: truth in selling, truth in servicing, and truth in caring. Our truth in caring is manifested in the grea... read more
Location details
600 Autopark Blvd, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quoted me $2000 for a problem I ultimately fixed myself by two hours of my grossly underskilled labor and a $70 part I sourced for $20. A parking brake cable broke, right next to the handle--not in any exotic remote location--and they want $2000. I explained, this is a cheap part, and it is right here in front of you, totally accessible. A wholly analog old-school cable type, with what looks like a bicycle brake cable. Yeah, no. My fix is just fine nine months later. The good news is, this experience made me a DIYer. So I ca... read more
Had a great service experience, thanks to Steve Aponte. He went out of his way to accommodate repair of my s5, which had a coolant leak. He ensured I had a loaner to get to and from work while the work was being done and helped me navigate an extended warranty that was covering most of the repairs. He was professional, friendly, and the communication made the whole process seamless. Everything was above and beyond expectation, Thanks again!
I would not recommend this dealership to ever service my car after they refused to fix the oil issue. The vehicle was only serviced here, yet they refused to correct the problem, sold the vehicle, and won't take responsibility! Thanks for running my first Audi experience and almost costing me my life!
Audi Cary is amazing! They are always accommodating and patient. I have an old (2015) Q7, and they treat her like she’s brand new. I usually work with Edie, and she is fantastic. AJ with loaners is the sweetest soul and never seems to be frazzled even though they are always busy. They are professional, take care of my car every time and make me feel welcome. Yes the service is pricey, but maybe some complaining customers forget they are driving an Audi🤷🏻♀️. Thank you Audi Cary. You are rockstars!
I had a great experience with Audi Cary Service Department! I brought my vehicle in for a suspension issue, and the team did a fantastic job diagnosing and fixing the problem quickly. Adrian was especially helpful-he kept me updated throughout the process, explained everything clearly, and made sure my car was in top shape before I left. Excellent service, and a team that genuinely cares about their customers. Highly recommend!
Frequently asked questions about Audi Cary Service Department
How is Audi Cary Service Department rated?
Audi Cary Service Department has a 3.7 star rating with 29 reviews.
When is Audi Cary Service Department open?
Audi Cary Service Department is closed now. It will open at 7:00 a.m.
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