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Audi Arlington has a strong and committed sales staff with many years of experience committed to satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
3200 Columbia Pike, Arlington, VA, 22204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
be honest with your customers - very bad experience where I was quite frankly not told the truth putting it a nice way
There was horrible customer service at this site. We weren't greeted immediately like nearby dealerships we had attended earlier. The car that we test drove was dirty (exterior and interior). We could barely test drive the truck because there was so much bird droppings and dirt we could barely see. The sales man gave very little details on the truck and said very little while he took our information down to drive the car. He did walk to the gas station and asked us to meet him there to fill the car with enough for a test dri... read more
All staff and service was super slow, except the Cashier 🤣🤣🤣 but I love Audi anyway!!
I had a mostly pleasant experience insofar as staff friendliness & professionalism, the only drawback was a 3+ hour wait for oil change.
Try Improving Customer Service by leaps and bounds
If I could leave zero stars I would. I wanted to file a complaint until I realized that should be done if looking to resolve a dispute. Although our issue was resolved I wanted to take time out to share my experience. My fiance purchased, and took home a used audi a4 2017 which was previously driven in New York City area and we were told it was Certified Pre-Owned and we were told they wouldnt sell a car that isnt in excellent condition. After the first day, the steering wheel started making noise, we are from Maryland so go... read more
This is not a curtesy to anyone.
Please please stay away. Do your homework, make sure they put everything in writing and please don’t listen to Boyd.
Poor customer service and no follow up from the Audi care team or management after almost 3 weeks of me presenting my concerns.
Audi Arlington has a 3.7 star rating with 2,006 reviews.
Audi Arlington is closed now. It will open at 9:00 a.m.
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