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1324 N Susquehanna Trail, Selinsgrove, PA, 17870, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They turned me away. They said we don't sell to out of state customers. The truck they had for sale was one I have been looking for for over a year. I was ready to buy it. But they told me no. I was very upset. It's my dream truck. I have been saving to buy it for over 2 years. They stopped making the V6 after 2023. They are harder and harder to find with low mileage. They had it sitting there. I told the salesperson I wanted it and when she found out I lived out of state. She said nope can't sell it to you. Like my money is... read more
Business response:
We're disappointed your experience didn't result in 5 stars. However, this review is incredibly misleading, Gregory. You were not “turned away” because your money wasn’t good enough or because anyone had an issue with where you live. Our dealership has policies regarding certain out-of-state transactions, and unfortunately, your purchase fell outside of what we could accommodate. What’s especially disappointing is giving 1-star ratings for vehicle condition, financing, trade-in, pricing, and time at the dealership when you n... read more
I was in contact with the dealership up till 10 miles away told me still holding the car an it’s available get there 10 min later an another customer was approved for financing on this vehicle. So my having cash ment nothing, except they can show me another car. I would never buy a car from them now or ever.
Business response:
We apologize your experience didn't meet expectations, Mary. Unfortunately, without a deposit, we couldn't hold the vehicle for you. We hope you understand and would welcome another opportunity to earn your business if you so decide. Please reach out at (570) 743-1171 if there's anything more we can do to assist you. Thank you for your feedback.
Great experience
Very good experience with this dealer. They were upfront on their pricing and didn’t add a bunch of crazy fees and add ons. Response from Ian was quick. I did not end up purchasing from them as I found something closer to my home but I do recommend them,
It was an awesome experience. I would definitely deal with them again.
Did a nice job providing information and responding to my questions.
Aubrey Alexander Toyota has a 3.6 star rating with 71 reviews.
Aubrey Alexander Toyota is open now. It will close at 8:00 p.m.
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