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AT&T Store

4.4

About this business

Specialties When you visit an AT&T store, you'll find that, unlike other cellphone stores, AT&T offers all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and ... read more

Location details

3181 Phoenix Center Drive, Washington, MO, 63090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.4833 reviews
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Joe Smith's profile image
Joe Smith 
5 years ago

Went in to add a line to my account using a phone we already had. Salesman told me I qualified for a promotion to get a free IPhone when adding a line. Got my bill and they were charging me for the phone. Att told me it was up to the store. The store REFUSED to honor the promotion they gave me. 

Taylor Green's profile image
Taylor Green 
5 years ago

Was super excited to go in and trade my iPhone 10 in for the 11Pro. I knew I had a balance on my 10 still and was more then happy to pay it off in order to upgrade. Well, “salesmen” Chad happily talked me out of it. He advised it would be better to wait until May when there is more color options. I advised I was not worried about color, but would like more GB of phone storage. His extremely non-enthusiastic attitude killed my excitement and I felt like he was waiting for me to leave instead of moving forward with helping me ... read more

Sam Taler's profile image
Sam Taler 
6 years ago

I went in there this morning around 10 o’clock to get a new phone, I waited an hour and nothing happened. I was one of the first customers and I am very upset with them. Very poor service and horrible organization. 

Jayde McDonald's profile image
Jayde McDonald 
6 years ago

Literally have no idea what they are talking about better off spending your time on hold with someone who knows whats going on. 3 Rude employees, after 2 days in a row going in there for help. Got more accomplished on hold. 

Pam Dains's profile image
Pam Dains 
8 years ago

Their customer service / sales people will tell you anything to get the sale but like a cheap used car salesman - their word is no good and the manager there needs to learn customer service and management skills. Really disappointed in Chad at store, never thought he would be that way! I'll never go back to that store and I will cancel our services and tell as many people as I can may bad experience there! 

Cathy Lorraine Huff's profile image
Cathy Lorraine Huff 
9 years ago

Went to AT&T this morning in Washington we both upgraded Charles helped us he was very informative helped make some changes to our plan which actually cost less and was very beneficial thank you Charles for all your help 

Marcelyn Feldmann Mohesky's profile image
Marcelyn Feldmann Mohesky 
9 years ago

went in to buy a phone, an associate named Coty told me that all uverse customers would have to switch to directy tv because att bought them out. I told him to go ahead since I had to. I told him I would not pay anything for it but he told me I would get a rebate card to cover it. I did this all in November and here it is February and no rebate. they say I am not eligible. crooks all of them. 

Amy DeMiere's profile image
Amy DeMiere 
10 years ago

Had a very great experience today getting our bill lowered. Everyone was very friendly and helpful. Nathan did everything he could to help us get our bill situated. Could not have asked for better service. Thanks! 

Calvin J Ruth's profile image
Calvin J Ruth 
10 years ago

That store has bad service I like rolla store better 

Frequently asked questions about AT&T Store

How is AT&T Store rated?

AT&T Store has a 4.4 star rating with 833 reviews. 

When is AT&T Store open?

AT&T Store is open now. It will close at 8:00 p.m.  

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