At&t Store's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

At&t Store

4.2

About this business

AT&T, serving over 81 million wireless customers 

Location details

2420 S 320th St, Federal Way, WA, 98003, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.2356 reviews
Select a rating
Jennifer Gutierrez's profile image
Jennifer Gutierrez 
recommend  Recommended
5 years ago

Krystal was awesome, highly recommend her, she is very knowledgeable. 

Foundin Seattle's profile image
Foundin Seattle 
5 years ago

As with all cell phone stores they’re exceptionally slow. When I finally got help the sales person was hostile and argumentative. I was already frustrated and he did nothing to help the situation. Once I got to the manager, she was polite and helpful and offered creative solutions for my issue. Although I ended up canceling my service ATT as a whole isn’t bad. 

Kathy Walimaki-Thomas's profile image
Kathy Walimaki-Thomas 
6 years ago

After waiting in the lone Sent down the store for a battery without checking out any options for us. The battery for the unit is no longer being made. Now waiting again at the back of the line! Really 

Kim Wiedeman Byquist's profile image
Kim Wiedeman Byquist 
6 years ago

Corey, manager, in this store won’t stand behind the products AT &T sells. He states you can get a product replaced for free, but it cost $5 for shipping. This is not what I was sold. Do not go to this store. He treats you like shit. 

Erica Tabanao's profile image
Erica Tabanao 
7 years ago

I had an issue and they remembered me from last time I was there and they took care of it. 

Curtis Tucker's profile image
Curtis Tucker 
8 years ago

Michael "the Brit" was a great salesperson that did a great job getting my wife and son updated with new phones. Go to him if you want a great experience! (Your credit card will still hurt, but he had great ideas to reduce the damage.) 

Chris Beck's profile image
Chris Beck 
9 years ago
Sherry Rose's profile image
Sherry Rose 
9 years ago

poor costumer service.. i don't feel safe in this place.. Ashley nhek their costumer representative looked up to my phone without my permission and bragged it to my friend. I don't trust this place. 

Annette Smith's profile image
Annette Smith 
10 years ago

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.2 star rating with 356 reviews. 

When is At&t Store open?

At&t Store is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com