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At&t Store
- Mobile Phones
- Independence, MO
About this business
Location details
19210 East 39th St S, Independence, MO, 64057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We were in this store Feb 14th, i added my husband and son to my acct. Was told our first bill would be $361, with activation fees and proration. I get that. We were prepared to pay that. We were also told that with autopay, our monthly bill would be $210-230. That was the expectation. I get online to pay the first bill, its $459. Then after waiting 57 mins to speak to a person, since we cant go into a store due to quarantine, this lady tells us this is just what it is. That our recurring monthly bill will be $354 and this $... read more
Business response:
Hey Dani, I apologize for that experience. That is not how we want to show appreciation to our customers. Please send me an email at rb070a@att.com so that I may resolve this issue for you personally.
Well got my mobile home in. Call At@t and Charter Spectrum try to get work order to put new lines in. They say they cannot do it. Because they said it two service now I did this in pass with no problem before. Where once I move in new mobile home old one get turn off. Now I been with both companies for a long time. I do not believe I have to go through all this.
Someone at AT&T took the bank account/routing numbers from my Dad's paper check and enrolled him in auto pay. Their fraud department would not look into it. Canceled both phone and internet services.
Courtney a supervisor in Missouri office is awesome. She gets 5 stars for customer service. #retired #11M #ARMY HOOOAHH
Our bill hasnt been the same price for over a year and no one can explain it.... So honestly if we hadnt been a plan holder for so long then we would switch companies... They also should offer a better discount for people who have been with them for 10+ years
I know you get a lot of flack about customer service and wait times, but I thought you should know that Darien was awesome tonight! He was very polite, super helpful, conversational and efficient knowing I was pressed for time. He was a great salesman in suggestively selling items to me that he has personally used and found beneficial. He was awesome and is a huge asset to your team!
Frequently asked questions about At&t Store
How is At&t Store rated?
At&t Store has a 4.1 star rating with 798 reviews.
When is At&t Store open?
At&t Store is closed now. It will open tomorrow at 10:00 a.m.
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