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Atrium Lofts at Cold Storage

3.9

About this business

Located in DowntownRichmond's Historic Shockoe Bottom. Close to restaurants, shopping, entertainment venues and MCV. Once home to a noted Richmond industrial landmark the Cold Storage buildings have been beautifully renovated into luxurious lofts and apartments. The dignity of all the original structures have been maintained so that residents can enjoy the charm and character of exposed brick and beams as well as the most modern of convenience and style that have been beautifully added. 

Location details

500 N 18th St, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.9174 reviews
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Linda Davis's profile image
Linda Davis 
5 years ago

This place should be taken to court for how the steal money. I applied months ago and didnt get approved thank God. My husband has perfect credit but my credit is not but I make 1500 dollars a week so our combined income was more than enough. I explained my situation to the leasing agent prior she told me as long as his credit was good it shouldn't be a problem. They just wanted our 100 application fee. Then they made me put a 250 deposit which they tried to keep for 10 days but by law they cant because it means the apartmen... read more

Nikki Weaver's profile image
Nikki Weaver 
5 years ago

Beyond frustrated with Atrium Lofts at Cold Storage. The COVID situation is so bad that they have had to close our one pool and make the other pool only Available during business hours making it impossible for a person with a 9-5 Job to enjoy the amenities that we pay for. However My husband and I have been forced to put ourselves at risk using community washrooms for our laundry for over 3 weeks because of lack of communication between maintenance and management. After complaining we were offered a 3% discount for our incon... read more

Chris Lofgren's profile image
Chris Lofgren 
5 years ago

You wonder why the reviews are all from years ago! They will take your money! They hide behind BS in the many page online documents! Don’t sign unless you will move in. You will lose your $200 plus $50 app fee! They will pressure you if you are a girl to sign up now even after you explain your situation! 

Christopher Cooper's profile image
Christopher Cooper 
recommend  Recommended
5 years ago

Very affordable and comfortable apartments. The distance to VCU campus is very convenient. Free parking is also amazing. The staff here are very cordial and helpful. 

Ariel Campbell's profile image
Ariel Campbell 
7 years ago
Steven Wernowsky's profile image
Steven Wernowsky 
7 years ago

Been here since January 1st 2012, and I absolutely love this place. Friendly staff, mostly respectful tenants/neighbors, and pretty quiet. Location is fantastic, and I plan on being here for a while longer. No place is gonna be perfect, but this is pretty damn close. Definitely worth looking into if you are looking for a new apartment. 

Business response:

Steven - thank you so much for the kind words and for being such a great resident! ☺️ 

James Hartman's profile image
James Hartman 
7 years ago
Nita Starnes's profile image
Nita Starnes 
9 years ago

The apartments are overly expensive nice but over priced. I lived in a loft off the street and the police and ambulance were non stop from day to night sirens basically like being in the hood but paying 1100 a mnth... I will say that all utilities were included which is tight so I enjoyed that but the young lady at the front office after Janay left SUCKS she's lazy AF has a bad attitude and clearly hates her job. I don't recommend living here unless your 22 and under and can put up with bullshit even when your paying 1100 a ... read more

Lindsay Bryant's profile image
Lindsay Bryant 
9 years ago

We've been here for almost a year & love it! We had a maintenance issue & the maintenance staff came out after hours to ensure our safety & comfort. The complex is super dog friendly & quiet. We'll be residents for the long run ❤️ 

Frequently asked questions about Atrium Lofts at Cold Storage

How is Atrium Lofts at Cold Storage rated?

Atrium Lofts at Cold Storage has a 3.9 star rating with 174 reviews. 

When is Atrium Lofts at Cold Storage open?

Atrium Lofts at Cold Storage is open now. It will close at 5:00 p.m.  

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