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Atrium Lofts at Cold Storage

3.5

About this business

Location details

500 N 18th St, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.52 reviews
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Devin's profile image
Devin 
2 months ago

I have lived here almost three years and I’m not sure what has been going on the last six months, but the front office has become insane. They are trying to enforce luxury living rules with not one luxury benefit. It’s actually ridiculous considering we are on a street that has gunshots, wrecks & police sirens regularly. I almost caught a stray on my porch a few months ago from people shooting a few feet away from me. We have homeless residents that sleep by the buildings literally year-round. When it gets hot out, crackhead... read more

Hassan Shabazz's profile image
Hassan Shabazz 
3 months ago

I was so impressed by the work done by the maintenance staff at Atrium when the replaced my hot water heater. It went down and on the same day that I reported it, Maintenance (Freddie and Parrish) had it there the same day and had it installed at 9am the next morning. That would have usually taken days. 5 stars all day!!! 

Skyler Gutierrez's profile image
Skyler Gutierrez 
3 months ago

I lived here for three years and overall my experience was fair. I debated on positing my review because I had hoped things would improve but they hadn't by the time I left. The biggest issue i had was the frequent car break ins that nothing is done about. In july 2025, my car was vandalized here and about 14k worth of damage was done to my car. I was told to file a police report and no additional security measures were put in place. I finally got my car back in October 2025 and a short time later,over 30 vehicles were hit i... read more

Melissa McCartney's profile image
Melissa McCartney 
4 months ago

I've searched about a million apartments in the Richmond area and nobody that has given us a tour has been half as great as Kennedy! She was patient, friendly and personable, and also knowledge about the area. Thanks for making us comfortable and laughing with us during a stressful time! 10/10 

Naomi Brook howerton's profile image
Naomi Brook howerton 
4 months ago

10/10 experience. Leasing office team was professional, detailed, and thorough. Moving in was simple and straightforward. Property very secure, clean, & trustworthy! I recommend this place to anyone in rva looking to move! Amenities, parking, safety, trash.. all included in rent! Again 10/10 experience. Kennedy in the leasing office was a pleasure to talk with for all my move in needs. 

Frequently asked questions about Atrium Lofts at Cold Storage

How is Atrium Lofts at Cold Storage rated?

Atrium Lofts at Cold Storage has a 3.5 star rating with 2 reviews. 

When is Atrium Lofts at Cold Storage open?

Atrium Lofts at Cold Storage is closed now. It will open at 10:00 a.m. 

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