Atlas Butler Heating & Cooling

Liz W. 

on Citysearch

11 years ago

Complete rip off. I asked them to fix my AC, after charging us almost $500, which didn't fix the problem at all, they told us we need to change to a new unit! They gave us three days to talk to their comfort advisor to put the money we spent on fixing towards a new unit! They don't have the customers interest in mind, all they want to do is to try to sell you their service plan and new AC unit. They charged us $369 for less than two punds of freon, too expensive. Not an honest company. 

Rob T. 

on Citysearch

12 years ago

They tried to sell me a part i did not need. Atlas Butler told me i needed 2 (two) new parts in order for my furnace to work and it would cost approx. $1200. I got a second estimate from another company and they told me i only need 1 (one) part. I had this "other company" do the work for $395 and now the furnace works fine. P.S. the guy from Atlas Butler was not rude or anything. He seemed nice personally. 

Bob K. 

on Citysearch

12 years ago

Darren was excellent. The service was great. I purchased a service agreement so that my system will be maintained. Cost seemed quite reasonable. 

Karen E. 

on Citysearch

12 years ago

Mike did a great job. I could not be happier with Atlas Butler and Mike. He went above and beyond and made me very comfortable with the repairs needed. I feel I have a trusted advisor and will only use Atlas Butler for future repairs/services. Great job and thank you so much 

john h. 

on Citysearch

13 years ago

i had them come out to fix my air conditioning, they were fast and nice but expensive. $89 for service call and $365 for a capacitor. part is less than $50. flat rate pricing is bad service. not recommended. 

Keith F. 

on Citysearch

13 years ago

Complete rip-off. Overcharged for replacement parts that I now think were not needed; $800 for a $200 job. They wanted $10k for for a $4-$5k job. Just exposed on ABC 6 as a rip-off. Stay Away!!! - not worth the risk of getting scammed - other quality companies out there. I've used Favret and have been very happy with their service. 

Jake P. 

on Citysearch

13 years ago

Got it done before my daughters birthday! – Big thanks to Atlas Butler! My daughter's birthday party was at my house last week and of course our AC goes out 2 days before it. I knew something would go wrong but i never thought it would be our AC! Well last week was very hot and AB said it would take 3-4 days before i could get a new system installed, I explained my situation and they called me back 30 minutes later and came out that night. There installers worked late into the night but got the job done. Thanks Guys! 

julie h. 

on Citysearch

13 years ago

very courteous and friendly – The AB installation team were friendly, courteous and respectful to me. The also showed great respect to my home and yard while removing the old hvac system and installing the new system. I was already an Atlas Butler customer of the service department but this was my first install. I am very pleased. Our new system is soo quite and heats our home much more evenly. I have been recommending Atlas Butler to friends the past few years and everyone has felt the same way I do. PS. There are some comm... read more

jimmy l. 

on Citysearch

13 years ago

Great Techs, hard working and polite – we had wonderful service. Our tech worked from 8am - 7pm. I was very impressed with him. He worked long hours to make sure we had heat. please give him a raise! we really appreciate his hard work. Mike also did a great job of educating us on the system and equipment. A big thanks to everyone at atlas butler.