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Atlantic Financial Federal Credit Union
- Credit Unions
- Cockeysville, MD
About this business
Banking Checking Accounts Loans Auto Loans Credit Cards Deposits
Location details
40 Schilling Rd, Cockeysville, MD, 21031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I deposited some money into atm drive through week ago and the atm took my card and money i went thro hell hunt valley location manager Stacy is very rude she told me i was ah lie didn’t put no money in the atm with out looking at camera i had to go off on them to look then she called me back n told me she was looking at camera and seen me deposit the money but the money was not found so she is sorry she was rude and mean and unprofessional very unprofessional Monday morning someone else called and told me they found my mone... read more
Business response:
Ms Wilson we are sorry to hear about your poor experience. That is certainly not up to the standards we hold. Your comments have been passed on to management to review and address.
I deposited some money into atm drive through week ago and the atm took my card and money i went thro hell hunt valley location manager Stacy is very rude she told me i was ah lie didn’t put no money in the atm with out looking at camera i had to go off on them to look then she called me back n told me she was looking at camera and seen me deposit the money but the money was not found so she is sorry she was rude and mean and unprofessional very unprofessional Monday morning someone else called and told me they found my mone... read more
Business response:
Ms Wilson we are sorry to hear about your poor experience. That is certainly not up to the standards we hold. Your comments have been passed on to management to review and address.
Customer service is not professional ; calling the all the news channels to investigate and reporting them to the better business bureau
Business response:
We’re sorry to hear of your displeasure. Please direct message us with details that we can pass along to assist with addressing your concerns
You guys are continuing to support your members by still charging a $13 dollar convenience fee for paying your bill/loan online for each payment during a pandemic? To make matters worst, the website has not been updated in years and is not user friendly AT ALL. It looks like a kid new to creating software made this. There is hardly any convenience at all in using the garbage. How about you guys waive those fees to keep people from having to go out or spend money just to assure you guys are still getting yours even during all... read more
they are small, act small and customer service SUCKS!! No wonder they are down to one location...
I love it.
RecommendedThe services are great, tellers are very polite. The VISA card rates are fantastic. A SMALLER BUSINESS WITH LARGER CUSTOMER SERVICE.
great customer service and great rates on loans!! awsome love Atlantic Financial!! yes!!!!
I love Atlantic Federal Credit Union. Been with them since about 1999 or 2000 can't remember when I started. They have been great. Call me right away when they find something that does not seem right with my account. Thank you Atlantic , good looking out. They remember things that I may have forgotten from years ago. I would recommend them to anyone. As I stated before, I've been with them for years and this is my first comment on them. ��� I'm delighted with their Banking Service .
Frequently asked questions about Atlantic Financial Federal Credit Union
How is Atlantic Financial Federal Credit Union rated?
Atlantic Financial Federal Credit Union has a 4.2 star rating with 128 reviews.
When is Atlantic Financial Federal Credit Union open?
Atlantic Financial Federal Credit Union is closed now. It will open at 9:00 a.m.
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