This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Atlantic Counseling Group
- Business Services
- Ashburn, VA
About this business
Location details
20925 Professional Plaza ste 230, #230, Ashburn, VA, 20147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I am starting to 100% believe that the billing department is so horrible with this group so that you will continue to need therapy to deal with the stress. I changed insurance and even after multiple notifications and confirmation they still were billing my old insurance. They tell you, it is your responsibility to contact their 3rd party billing group to fix the issue. Which if you provided the wrong insurance then that's on you not me. Also, I highly suggest refusing to let them keep a card on file or they will over bill f... read more
The billing and administration in this company is appalling. I would have though you would have to make extra effort to be so terrible.
I first started seeing this group in October of 2017 and continued through March 2019. January 2020 they decided to send me an invoice OVER A YEAR LATER for some sessions in Jan 2019, although they had my credit card information to charge any co-pays at the time. On the invoice it said one fee for a new patient intake. I was clearly a new patient in 2017, so this cannot be true. Every time I try to reach out to get details on this because I don't believe it is correct, they will not answer the phone and only reply to email. ... read more
The billing department is terrible. They sent both of my accounts to collections. One account I did not receive any invoices for so I had no idea I had a balance. The other account I contacted them about in February. They told me not to pay the bill until they looked into the questions I had about it. This week (June) I received a call from a collection agency about that bill. But they never got back to me after the February contact. I have tried to email their billing department all week, but have not received any return em... read more
Billing department is horrible.
During these uncertain times of the Covid-19 disease that strikes hundred upon thousands serious ill and leads many to their death certain orders and guidelines have been put in place to secure the communities safety. those especially with underline health problems are at a higher risk of severe complications if they contact the virus. that is why almost ever physicians office has moved to telehealth to protect their patients from harm of contracting this deadly killer. I am a patient of AMHG, I have done everything within m... read more
Frequently asked questions about Atlantic Counseling Group
How is Atlantic Counseling Group rated?
Atlantic Counseling Group has a 4.6 star rating with 52 reviews.
When is Atlantic Counseling Group open?
Atlantic Counseling Group is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com