Atchley Appliance Services Center

Dianne T. 

on Citysearch

7 years ago

I have been a customer of Atchley's service center for many, many years. They have always been excellent. Being forced to be a diy person the information and parts they provide has helped me learn and keep my appliances working year after year. Not having the luxery of just buying another washer, dryer, stove , refrigerator i have relied on the service to listen to the symptoms and explain to me how to repair and sell me the parts. Thank you so much! 

Carol K. 

on Citysearch

7 years ago

When I first moved to Delrico,Fl aka Deltona.fl we stupidly went to Ashleyâ??s appliance store and bought front load washer and dryer with pedestals,they lasted 2 years,sold us lemons,called they said those were recalled,but would not do anything about repairing washer,and called Maytag they said it needed Mother board,but would cost us $500 or more,and could not guarantee it would work,so got shaft from Atchleyâ??s and Maytag,had to go out and buy new appliances. Now bought other appliances from Sears,they are going to He... read more

Rebecca K. 

on Citysearch

9 years ago

we had a GE Profile side by side refrigerator that was not cooling properly. We called Atchley appliance service to come look at it. The repairman was very nice looked at the appliance and said he would order a control board on June 1st installed on June 8th. Thought the problem was fixed. Couple weeks went by same problem occurred came back ordered a thermistor. part ordered June 30th installed July 7th. Again we thought the problem was repaired.August 10th same problem. since it had been a little over thirty days another s... read more

P Rowan W. 

on Citysearch

11 years ago

This place has scammed us. We brought in 2 window air units to have the cords replaced. They took $45.00 for labor up front for both units. Then told us the cords would not cost much. They called us and said a brand new cord would be $80.00 a piece. Used cords $40.00 a piece. Said they would have to order them from Jacksonville. We went with the $40.00 used ones. We went to ppick k them up and they additionally charge another $45.00 for labor. We had to purchase or not get the units back. We call lowes and the cords are ther... read more

ram b. 

on Citysearch

11 years ago

If I could give them a (-10), that's what this company deserve. There is no professionalism, empathy or customer service. Rudeness is this company's strategy for service. Technicians don't have the knowledge to fix appliances and the company the ability to order parts in a reasonable amount of time. There are complaints with the Federal Trade Commission, FTC. I read old reviews from 4 years ago and it was the exact problem I encountered with them. Back order parts (only for them), you call other places and parts are availabl... read more

Terry C. 

on Citysearch

12 years ago

I have had the pleasure to used Atchleys 2 different times to repair an older large refrigerator unit. Both times Jerry was on time and resolved the issue very quickly with no concerns for any price gouging! I would recommend their repair service highly!!! 5 Terry Stars!! 

Big M. 

on Citysearch

13 years ago

No Problems Here – It seems others have had issues with this company however my wife and I have had a perfect experience with them the three times we dealt with them in two months. They were polite and able to order us a part for our old dishwasher we tried to fix, well it didn't help the dishwasher so we went up and gave them the old one. We then were having a hard time installing the new dishwasher and one of their technicians actually tried to help us set it up over the phone to save us money but well we're not that skill... read more

lkg324 

on Citysearch

14 years ago

Worst service ever – After 2 trips and $300 spent to fix a 3 year old LG refrigerator it still does not work. Tech Jerry told me to call him in the morning if I had any more problems. I called at 8:00 AM when they opened and let the service department know the refrigerator stopped working 3 hours after Jerry left. I was told they would let him know would get back to me. Not hearing by 1:00pm I called again and was told they let Jerry know already and there was nothing they could do. Finally at 4:30 PM Jerry called to say he ... read more

maidencomfort 

on Citysearch

16 years ago

Horrible Service – I went in because my washer was broken, and I had to decide if it were worth fixing or just to buy new since it's a $1200 machine. The first person I talked to was very helpful, and indicated it was probably still under warranty. I called back with my information so they could order the parts, and was told that the parts were backordered with no ETA (minimum of 2 weeks, but implied it could be much longer by stating there were parts backordered into 2010). I called whirlpool today to see if they could do a... read more