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1375 Ken Pratt Blvd Suite 400, Longmont, CO, 80501, United States
Get directionsAlthough, the PT, OT and nurses who visited me were attentive and helpful, the office is disorganized and lacking communication skills and staff. The director specifically was defensive and lacking in professional communication skills. Initially I was given wrong and conflicting information on several occasions by staff. Consequently, it took several calls to get the services started. Overall, I would not reccomend this service. I think they offer little added value.
So far this place has been completely underwhelming. With the exception of one Physical Therapist and the nurse who comes once a week, these people are understaffed poorly organized, and after only a couple of weeks, it already feels as though they only care about billing their hours. Had an order for occupational therapy and have not seen the Occupational Therapist at all, additionally was told the Occupational Therapist will be signing off on the client next week after not seeing them at all.
After some 12 years of having the services of physical therapy and home nursing care, I can confidently say that this is by far the worst company I have ever experienced. As a group for "home care," they were the most arrogant, abrasive, and incompetent that I've encountered. They seem to go out of their way to confirm the fact that arrogance is often a cover for incompetence. It was as if patient care interfered with their own personal time and schedules. They should be held accountable by the agency that accredited them.
One of the best home health team.
One of the best home health team.
At Home Healthcare has a 2.8 star rating with 13 reviews.
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