At Bay Appliance Repair

bennett porter 

on Google

3 days ago

I was very hesitant to hire At Bay based on the reviews but they were recommended by LG to fix my fridge. I have to say, my installer was fantastic and his manager was very helpful. They were timely with their service and I thought the price was fair. Great experience! 

oralia medina 

on Google

4 months ago

At Bay sent a technician to my home four different times to repair my washer. On the last visit, the technician (Jonathan Mejia) told me the unit was unrepairable, that no additional parts would be ordered, and that I needed to contact my warranty company. Based on his statement, I did exactly that. My warranty company explained they just needed At Bay’s report in order to issue a reimbursement, so I went ahead and purchased a new washer. However, instead of submitting the report, At Bay went silent. When I followed up, I wa... read more

Elizabeth Rottier 

on Google

5 months ago

First they were scheduled by the warranty company to come out on a Monday, they didn't show up, didn't call. I called to see where the tech was, was informed that they didn't service my area. Called the warranty company back, was rescheduled for Friday with supposedly a different company, but got a call Thursday afternoon by At Bay again telling me they don't service my area. Then got a call back from them saying, oh, they actually DO have a person in my area who they can send on Saturday. The tech shows up on Saturday with ... read more

BAO H NGUYEN 

on Google

6 months ago

Very poor service. The customer service appointment was canceled at the last minute. I waited from 12:00 PM to 5:00 PM and even called at 3:15 PM to confirm that they were still coming. However, at 5:00 PM, customer service called to cancel the appointment and reschedule it for seven days later. I do not recommend using this service. Their appointment scheduling is unreliable, and customers should not depend on their confirmed appointments. 

Liz Naor 

on Google

6 months ago

Terrible service. No one showed up despite two scheduled appointments, and we were left with a non-working dishwasher for an extended period, and lost two days of work.