Astor Crowne Plaza's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Astor Crowne Plaza

1.0

About this business

New Orleans Hotel Near Bourbon Street & French QuarterThe Front Door to the French Quarter, the Astor Crowne Plaza New Orleans French Quarter is centrally located at 739 Canal St. at Bourbon. Conveniently located near the city center, you can access all parts of the city after settling into your room. The 32,000 square feet of indoor event space, including 13 meeting rooms and a luxurious and spacious Grand Ballroom at our hotel in New Orleans are great spaces for the next business meeting or special event you plan on hostin... read more

Location details

739 Canal Street at Bourbon, New Orleans, LA, 70130, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 11:59 p.m.
Tue12:00 p.m. to 11:59 p.m.
Wed12:00 p.m. to 11:59 p.m.
Thu12:00 p.m. to 11:59 p.m.
Fri12:00 p.m. to 11:59 p.m.
Sat12:00 p.m. to 11:59 p.m.
Sun12:00 p.m. to 11:59 p.m.
1.010 reviews
Select a rating
justme8990's profile image
justme8990 
14 years ago

Do not recommend – We were in new orleans for my birthday and I chose the plaza thinking it would be an upscale property. The rooms were small but clean and the restaurant was great. However the pool and fitness center were closed because there was a swingers convention. They did not tell us when we booked and we had no access to the amenities. There were people walking around with whips half naked. I would not have expected this for an upscale chain like the Plaza. I specifically chose this hotel for the amenities and locat... read more

fantastictraveler's profile image
fantastictraveler 
14 years ago

Customer Service – The rooms are nice but the customer service is not so good. When we went to check out and get a shuttle to the airport they told us to go wait outside for it to come. We waited for about 30 minutes before my husband went in to ask when it should arrive. At this point the person at the front desk said that we had to arrange it to come and get us. He asked them if they could come then and they said no we had to arrange it 24 hours in advance. Just curious why they would not tell customers this in advance? 

Shavonne's profile image
Shavonne 
14 years ago

HORRIFIED – I came down from Lafayette to spend time with fellow friends whom flew down from Cleveland to watch the Browns play the Saints. A room was reserved at this "Lavish" establishment. On arrive everything seemed up to pare. But what happened on our arrival back to the hotel late that same night was APPALLING to say the least. First let me start out by saying... I myself am a 32yr old Dental Hygienist. My friend whom walked in the facility with me is a 32yr old Highschool Principal. We walked past the front desk were ... read more

mandm24's profile image
17 years ago

NOT an "Upscale" Hotel - So Disappointing! – This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms ?will? look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy ? one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet who didn?t know where Jackson Square was (it?s 6 blocks away) to the con... read more

robertaltman's profile image
robertaltman 
17 years ago

Great location and decent price – Clean rooms for a reasonable price. Remember: use priceline on this hotel, you will save a great amount of money and be a step away from all the trashy action on Bourbon. Service was good, except for check in by some brain dead front desk agent (took 20 minutes to find my reservation, no one else there). Another great tip (from a local, me): why pay $20 for parking? Park TWO blocks down the street on Rampart (or, in the alternative, Basin) for FREE. Have Fun! 

Nancy Hunter's profile image
Nancy Hunter 
18 years ago

Upscale accommodations especially designed for business travelers, featuring complimentary amenities that promote a restful night's sleep. – In Short This polished, contemporary hotel is known for its business-friendly facilities, with state-of-the-art meeting rooms and directorial services to assist with planning and budgeting. Other amenities include a 24-hour business center, in-lobby wireless access, in-room data ports, plus a fitness center and pool. Guests are treated to the hotel's Sleep Advantage program, which inclu... read more

crabbhvac's profile image
crabbhvac 
19 years ago

Not a 5 star motel, A/C was terrible – Air conditioner was pre set at 75. We thought that we would burn up. Internet cost 9.95. I didn't know this. Valet parking. When you needed your car, they would ride you in a shuttle bus to go and get it. Valet parking cost an additional 27.00 a day. Would not stay at this hotel again. Nice room, but not worth it. 

loisjones's profile image
loisjones 
19 years ago

On February 18, 2006, I reserved a room at Astro Crowne Plaza Hotel. when I arrived in New Orleans, I got lost because I wasn't familiar with the New Orleans area. I called the Hotel and the young man that directed me to the Hotel was a God Sent. I was becoming frustrated because of the traffic and the people blowing their horns because I was holding up traffic. I didn't get a chance to say thank you to that young man. So to that young man my hat is off to you, you were a God Sent to me and keep up the good work, I love you.... read more

otternam14's profile image
otternam14 
22 years ago

Great Choice! – Convenient, clean, well appointed and overall perfect choice if you want to stay in the downtown area. Right on Bourbon street and within walking distance of Harrah's Casino. Good service, fresh rooms and a fantastic restaurant downstairs. I do wish they had a Priority club line for check in to speed things up... lots of tourists in line keep you standing too long. 

Frequently asked questions about Astor Crowne Plaza

How is Astor Crowne Plaza rated?

Astor Crowne Plaza has a 1 star rating with 10 reviews. 

When is Astor Crowne Plaza open?

Astor Crowne Plaza is closed now. It will open at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com