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Aster Springs
- Healthcare
- Glen Allen, VA
About this business
The Aster Springs Central Virginia locations provide residential and outpatient eating disorder treatment with housing options in home-like settings in peaceful surroundings. With a team of highly credentialed, experienced therapists, nutritionists, and other team members, we ensure that each client receives whole-person and multidimensional care that helps them progress towards recovery. We offer multiple payment options including in-network, out-of-network, and private-pay rates. Our compassionate staff works with each cli... read more
Location details
12790 Kain Rd, Glen Allen, VA, 23059, United States
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To put it bluntly— They are HARMING patients by preventing them from getting the care they need with their unprofessionalism. I had a horrible and frankly unprofessional intake experience. Do NOT waste your time going through the intake process if you have any sort of medical issues (i.e POTS) outside of the eating disorder whatsoever. While I have multiple chronic illnesses, I would not consider myself so medically complex that a medical facility such as this could not take me. The executive director, Melanie, as well as th... read more
Continued on... * Again, the staffing is a huge issue- they have one staff member per 8 clients. They claim this is a low ratio on their website but there is nuance to this claim. This staff is often not properly trained, observably unsupported direct support staff member. Often there is just one Tech/direct support for the whole house, so if there’s any sort of crisis or issue, the staff and the clients are in for a very tough time. It’s truly just a matter of luck that a large tragedy hasn’t occurred. There is USUALLY a nu... read more
Unfortunately, I cannot in good faith recommend that anyone attends Aster Springs for treatment. This facility is not properly equipped to take care of adults with eating disorders. I want everyone to have the chance to be informed before seeking care here so if you’re considering, please read: * I really believe, after comparing experiences with peers and observing the way this place operates, that Aster Springs take hasn’t built the foundation since opening in 2021 to offer the range and depth of support they claim to, and... read more
My sister can ever a year ago and is still strong in her recovery. She still talks about the people who work there who helped her get to the place where she is now. The work they do here is above and beyond every other facility! Thank you Aster!
Frequently asked questions about Aster Springs
How is Aster Springs rated?
Aster Springs has a 4.4 star rating with 91 reviews.
When is Aster Springs open?
Aster Springs is open now. It is open 24/7.
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