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Assurity Life Insurance Company

3.4

About this business

Since the 1890s, Assurity and its predecessor companies have created a legacy of providing long-term financial security to policyholders. Assurity Life has built a long-standing reputation of best in class service and disciplined, conservative financial management. Through our brokers nationwide, Assurity offers a comprehensive line of life and supplemental health insurance plans and fixed annuities to Middle America. 

Location details

2000 Q St, Lincoln, NE, 68503, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:30 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 6:30 p.m.
Thu7:00 a.m. to 6:30 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.463 reviews
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STEPHEN C's profile image
STEPHEN C 
10 months ago

Horrible communication, and customer support. Had a disability policy for almost 2 years, injured my leg, took me out of work for 7 weeks, filed my claim on there online portal, was informed claim was complete after filing all the paperwork, never heard anything back for a month or so, I reached out to them for them to tell me they never received documentation that was downloaded to my online portal, recent the documentation, online to hear nothing back for almost another month, finally I reached out to them just for them to... read more

Brandi M's profile image
Brandi M 
10 months ago

I wish I could give less than one star. I had AFLAC for almost a decade, and switched when I changed employers. I would never recommend Assurity to anyone. Not user friendly. No explanation of denials, poor customer service. The website is an absolute joke, trying to reach someone on the phone will take most of your day. I have never been so disgusted by a service I PAY FOR. This is basically a well organized scam. If you can switch I highly recommend you do so at your earliest opportunity instead of continuing to line their... read more

Kevin M's profile image
Kevin M 
a year ago

Salesman came to our house and LIED TO OUR FACE for an hour. NOTHING he said was true. THIS IS A SCAM DO NOT USE. Straight up scam. Absolute garbage. 

Michael M's profile image
Michael M 
a year ago

Worst customer service ever! Website is not intuitive and doesn’t let you see the details of your claim. Critical information that I updated online doesn’t stay updated in their system. I waited over 45 minutes multiple times on the phone & their representatives are not helpful. I would never recommend Assurity to anyone! 

Cassandra H's profile image
Cassandra H 
2 years ago

If I could give them a 0, I would. They denied my cancer claim when I literally had a cancer removal surgery and four painful biopsies. Since they couldn't dispute the fact that I had cancer, they tried to falsely accuse me of being dishonest by innacurately reading my medical records and creating their own narrative. I've paid them every month on time and when I really needed critical illness payment in one of the hardest times in my life, I was met with avoidance, snarky commentary, and extremely dishonest and illegal prac... read more

JO S's profile image
JO S 
2 years ago

The insurance agent told me what I wanted to hear in order to get me to sign up for their policy. I then find out later than my claim is not covered despite being told that it would be. I reached out and explained the situation. They didn't care whatsoever. They just want you to sign up no matter what and get your money. And never pay out claims. Deceitful and poor customer service. 

Tina S's profile image
Tina S 
3 years ago

I bought an accident policy from them in 2017 for myself & my husband. I've paid in over $7,000.00 in monthly premiums since. Filed my first claim a few months ago when my husband ended up with a massive tear in his shoulder, a torn tendon and shredded bicep, requiring surgery & 6 months of rehab/therapy. 1st issue, he was told therapy had to be done within so many days of the initial injury. He couldn't start therapy per doctors orders until after surgery, so that's not covered. Then after over $18,000.00 for the surgery, h... read more

Beverly H's profile image
Beverly H 
3 years ago

For 10 years i payed $49.00 a month for insurance with assurity life ins. only to get a letter from them saying that my monthly premium was going up to $817.00 as of dec 5,2021 . My yearly premium would be $9000.00 a year and go up every year after that . Surely this has to be illegal who in their right mind would pay that for $100,000 policy? 

William M's profile image
William M 
4 years ago

This company scams Social Security people they come in your house and they tell you they gonna save money on your Social Security check and get your money they come in the house to tell you that and they only sell you life insurance That is extremely high but you never get a discount from Social Security like they tell you it's a scam just to get into your house 

Frequently asked questions about Assurity Life Insurance Company

How is Assurity Life Insurance Company rated?

Assurity Life Insurance Company has a 3.4 star rating with 63 reviews. 

When is Assurity Life Insurance Company open?

Assurity Life Insurance Company is closed now. It will open on Monday at 7:00 a.m. 

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