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Assured Pharmacy Incorporated
- Pharmacy
- Overland Park, KS
About this business
Location details
11100 Ash St # 200, Ste 200, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
EVERY MONTH THERE IS AN ISSUE!! I have been waiting THREE WEEKS for a prescription that takes less than an hour to fill at all other pharmacies. I spoke with the nurse at my doctor's office; the prescription was picked up at the doctor's office by Assured Pharmacy on July 18th...today is August 5th. This three week delay is not the first time this has occurred; this is a pattern which is completely unacceptable. I am baffled as to how Assured can evade consequences of such irresponsibility.
This place is god-awful in customer service. Every month it is the same mistakes, same rudeness, same horrible people answering the phone. My doctor has INSISTED I use these people and it is literally making me consider leaving my doctor of 10 years to find another who won't FORCE me to use such a terrible service. If you have a choice... run. Run far.
I would give these "people" zero stars only that's not an option. My Dr.'s office sent them a script on Thurs 3/5/15 and my Dr. assured me that it would be delivered on Fri. Called MULTIPLE times Fri and was told TWO SEPERATE LIES on different phone calls. The 1st time was when they asked me if I had received a delivery call. I said no, and the woman(yes I have her name!) told me to keep waiting and checking back. The 2nd time was when a man answered (Yes, I have your name too!) and told me that me insurance rejected my clai... read more
They never called me, not once, to figure out where my prescription was. Furthermore they only drop off between 1 and 5pm...awesome so just like your TV repair guy you either need to stay at work or stay at home between those hours. This service is NOT convenient. It has only been a pain and I've ran out of my prescription twice. Also, the number no this page is not their live number, it's a dead number and you'll stay on hold forever...literally. Luckily some IT guy answered for me after 40 minutes. I'm done using them...ab... read more
I am the same way! I took more pills then my dr. said because I wake up in the middle of the nite to tak moore and I am out early! im in pain! I will have my other dr. rite for more for me cents I cant get mine early here. Hyvee pharmacy always fills them for me whenever I run out
Nasty place. I felt like the place was a druggie clinic . Unprofessional staff .
Wow I'm going through the same thing. My Dr said I would have my meds the very next day and the next day nothing so I call them and the lady was Ryde and said I would have my meds today then I called back and now being told I have to wait til monday which my meds r out tomorrow so I told her I couldn't wait til monday and was told there wasn't anything she could do unless I wanted to drive 2 and a half hrs to pick them up but not today have to wait til tomorrow. So now I have to drive from augusta ks to leawood in the am and... read more
poor customer service. high school kids on the phones. I live 125 miles away and I am forced to use this mail order service. I have cvs part d plan and picked up my med every month at the same place . no more. I must wait 2 days after I got prescription for this mail order to send on UPS. the mail order pharmacy wouldn't give me tracking number. thank god I signed up for mychoice UPS and they emailed me with tracking number and info. assured rx services is a joke. why should I be forced to use this pharmacy ? MONEY! they get... read more
I have had no problem with this pharmacy. They have went outta their way to help me. I can't drive and their delivering makes it very convenient. If there was ever a problem with insurance they handled it. Sure they are extremely busy. But have been attentative to my needs. I am very thankful they are in business and will continue to use them. If your patient they will work with you with a professional attitude. To be angry because they are busy isn't fair to them they are growing and have hired extra people as well. Thank y... read more
Frequently asked questions about Assured Pharmacy Incorporated
How is Assured Pharmacy Incorporated rated?
Assured Pharmacy Incorporated has a 1.5 star rating with 26 reviews.
When is Assured Pharmacy Incorporated open?
Assured Pharmacy Incorporated is closed now. It will open tomorrow at 9:00 a.m.
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