Assurant Inc

yoel Elias 

on Google

4 months ago

> I am very frustrated with the Spanish-speaking customer service for phone coverage. It is terrible and has been the same for many years, with no improvement at all. It is unacceptable that such a large company treats its Spanish-speaking customers this way, especially when we are such an important part of its customer base. To make matters worse, agents who provide poor service almost never allow customers to rate the call at the end. This is unfair and should be mandatory for all agents, as it is the only way to recognize... read more

C 

on Google

4 months ago

I could write an entire book about how terrible this company has been. 

Linda Kildahl 

on Google

9 months ago

Zero stars! Talked to numerous representatives all who talked in circles. I went to a phone store where the lady was super nice and tried to help she called Assurant with me and they gave her the run around too an said the store has to help me. She put us on hold after we asked for the supervisor. Came back to check on us once and she hung up on us! I wouldn't recommend. I don't know why I pay for insurance an my kid gets her phone lost or stolen an they don't cover it. 

Ryan G 

on Google

9 months ago

The phone insurance is a joke, way to complicated to file a claim.