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Associated Credit Union

3.6

About this business

Associated Credit Union (ACU) is one of Georgia's oldest financial institutions. Chartered in 1930 to provide low-cost financial services to our members, we are a non-profit cooperative owned by our members. ACU is a full-service financial institution offering a wide variety of products and services to its members in Georgia, across the United States, and overseas. We are ranked in the top 150 credit unions in the U.S., and we continually strive to develop competitive products for our members. Your deposits at ACU are safe a... read more

Location details

870 E Freeman St, Decatur, GA, 30030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.650 reviews
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alex shah's profile image
alex shah 
on Google
2 weeks ago

Shame on them giving an old lady an extremely hard time. I was privy to this episode today. This nice lady was trying to wire funds to a local business and they were seemingly pushing her around for 2 days. The local business owner was trying to help her out but was being pushed around. It seems like the bank hid not have the funds to transfer so they were scrambling to get the funds and meanwhile delay the customer. I truly feel sorry for their customers. 

S.'s profile image
S. 
on Google
7 months ago

I Found the team at the Freeman Street Associated Credit Union in Decatur, Ga to be very helpful. The Branch Manager Alette Battle and staffer Deloris, goes above and beyond the call of duty. So happy to have a friendly branch like this in our community!! 

trustzetter Shaw's profile image
trustzetter Shaw 
on Google
8 months ago
Raj Basnandan's profile image
Raj Basnandan 
on Google
10 months ago

Terrible experience. Don’t even bother calling cause they refuse to help with anything. They just say to do it online. 

Amir Shabazz's profile image
Amir Shabazz 
on Google
a year ago

Typically a good credit union unless dealing with this one particular representative who always lying saying she can’t give me a roll of quarters because she don’t have it. Then tell her regional manager Renee that I asked for $500- worth of quarters. Just poor, lazy customer service. 

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Frequently asked questions about Associated Credit Union

How is Associated Credit Union rated?

Associated Credit Union has a 3.6 star rating with 50 reviews. 

When is Associated Credit Union open?

Associated Credit Union is open now. It will close at 5:00 p.m.  

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