Aspirus At Home - Medical Equipment - Wausau

Sheridan Schwark 

on Google

a month ago

Michael Hoffman was our main contact with Aspirus At Home. He did a tremendous job of explaining things that were available to us through Aspirus which were very helpful in living with the handicaps that we have to deal with. He was always respectful of our needs and very responsive. He is one of those unique people who make you feel like you’ve been friends for a long time even though you just met him. He talks with his heart and it shows. Thank you for bringing him into our family’s life. 

Kurt Czeck 

on Google

a month ago

Ignores your request for an entire month and then tries to pretend everything is fine. You can find the same equipment online, covered by insurance and HSA/FSA, for a fraction of the price. 

Elizabeth Henricks 

on Google

2 months ago

Buyers BEWARE! These guys are in the business of stealing from you! They'll reach out to you offering refills on supplies, without providing you any indication of costs for those supplies, only that they are covered. They will send those supplies and then a month later send you a bill that's astronomical and of course, as its been more than 14 days they won't let you RETURN unused items. And, don't bother calling and leaving a voice mail - because in the 45 days I tried to call, and the 7 voice mails I left, only ONE was ret... read more

Randy Sommer 

on Google

2 months ago

I got a voice message from Cindy to call her back. Just called at 4pm(open until 5pm) was put on hold, got hung up on in under a minute. Redialed, was on hold again, call ended at 2:17, what kind of clown show are they running there? ***** Reviewing past google reviews, This subpar customer service has been a pattern for some years. 

Kaylynn Licona 

on Google

3 months ago

My husband has been on his cpap for 2 years now and it's been very frustrating trying to order parts, no one answers the phones or calls back when you leave messages. I've had to drive down there on multiple occasions in the past to talk to someone, been sent wrong parts and gotten attitude from staff. I have again been trying to order parts and only get voice mail for the past 2 days, I did leave a message, no return call. I'll be ordering parts from Amazon again out of pocket since this place can't seem to get it together.