Aspen Air Conditioning

Sharyn G. 

on Birdeye

2 years ago

Aspen Air has to be they worst co. I have ever dealt with. They lie when they tell you they will call you back to let you know what's wrong with air conditioner. Nobody ever calls you back. you have to constantly keep calling them. There's only one good thing about aspen and that is the technician Pierre H Geneste. He was the only tech guy who diagnosed the problem and I must have had at least 5/6 here. Thank God for Pierre. My unit is less than 2 years old and have had nothing but trouble. I've had inspectors out at least t... read more

Jose C. 

on Birdeye

2 years ago

Aspen is the absolute worst there is. They came to my house 2 months ago and told me that they needed to order parts. I’ve called 6 times to follow up and customer service just takes my name and number and tells me someone will get back to me. Needless to say, no one from Aspen has called me back. I’ve seen so many negative reviews of Aspen on Google and Aspen responds to them asking the customer to call Jenny the Quality Assurance Manager. I called her this Friday and no call back. Its really so unprofessional and disappoin... read more

Fredric B. 

on Birdeye

4 years ago

I called home depot to ask them for Air Conditioning in my home in Boca Raton. They sent me Aspen Air Conditioning. I thought because they were recommended by Home Depot that they would be reliable. It was far from that. They installed two condensers, two air handlers and electronic air filters. They did a mediocre job and I had to hound them to install the air filters that I ordered. They told me that the wrong ones came in, but the ones that came in were better. I listened to them. It took forever anyway. They did... read more