Ashley Store

thebonbon 

on Yellow Pages

13 years ago

Wonderful store & staff! We were so very pleasantly surprised by our shopping experience at Ashley Furniture. Greeted quickly by friendly staff, and they were not pushy or anything. Just let us look around on our own for as long as we needed. It took us two visits to figure out which furniture we wanted, staff were pleasant & understanding. Originally went in for just a bed frame, but were so happy with the place, we ended up being a couch & dining room table! Nathan was excellent to deal with, very helpful, knowledgeable & ... read more

thankfulheart 

on Yellow Pages

13 years ago

If you want prompt professional service from a no pressure salesman, ask for Andy Paris. He is the best. He helped us find furniture within our budget and in the style we liked. The check-out process was smooth and he has been quick to answer any questions we have had - even after the sale was complete. 

justins.123 

on Yellow Pages

13 years ago

I built a new house and needed new furniture. I went to several different furniture stores and when i went to Ashley Furniture and seen the selection they had I knew this was the place I was going to buy. I met with a very friendly and helpful salesman by the name of Jimmy Vu. We told him what we were looking for and he helped us find the right match. I recommend everyone to go to Ashley Furniture in Champaign, IL for a great all around selection and friendly environment. A+++++++++++ 

anhg87 

on Yellow Pages

13 years ago

Andy paris was wonderful. We went on a friday to look at loveseats and sofas he was very helpful and when we went back 2 weeks later to buy it he remember which one we wanted. he also told us how the come in sections and u bolt the frame together which was wondeful cause we didn't want to pay the $99 for out of town delivery. when its time to get my son his first bed I will definitly be going back. 

nye-nye1 

on Yellow Pages

15 years ago

Ms. Cortney Schroder, the customer service manager could have made my experience better if she would have been honest, helpful and polite. I've never dealt with customer service this horrible on top of the poor quality of the product. Here is more about my story:I received a defective couch and despite my request for a full refund or an even exchange within the 1st 24 hours were both denied.I purchased a couch from Ashley's with my personal credit card and I was told it was brand new. I picked it up from their store and deli... read more

igiggle079 

on Yellow Pages

15 years ago

Don't shop here! Worst than the worse car dealership! We were given a price quote on a bedroom set, I called to find out the whole total with tax and delivery so that we could order what we chose over the phone. We were so excited to get our bedroom; then to our shock, the total was $1000 HIGHER than our quote! The salesman admitted to leaving the chest off the price by "mistake" he then called me back to backpedal(surely out of fear of getting in trouble) I asked to speak to the manager and was given Mike the Store owner, w... read more