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Ashley Pointe

3.2

About this business

Location details

11117 20th St NE, Lake Stevens, WA 98258, Lake Stevens, WA, 98258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.219 reviews
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Matthew Shaffer's profile image
Matthew Shaffer 
3 weeks ago
Ceferino Moya's profile image
Ceferino Moya 
2 months ago

This place is unkept, expensive and dangerous. I live in the independent living facility and due to a broken security gate (broken circa 2020) and continuous holes in fences, home invasions are on the increase. Landscaping is subpar with the sprinkler system pipes cut. When police come and are exasperated by the facility security...you know something is wrong. The facility is charging for housekeeping though it wasn't provided for several months. Rent has jumped and they are grossly understaffed for the assisted living build... read more

Laurie Johnson's profile image
Laurie Johnson 
a year ago

My father has resided at Ashley Pointe for eight years. During this time there have been the usual ups and downs with personnel and management changes, but for a while there was an executive director whose poor management and people skills caused Ashley to really go downhill in 2023. After a revolt of residents, family and staff, Sinceri brought back previous ED, Jeff Hendrickson, who has put together a dedicated and caring, top notch team. The vibe at Ashley is once again friendly and upbeat with staff who seem to love thei... read more

John Darby's profile image
John Darby 
a year ago

There are senior living places, then there is Ashley Pointe. My daughters went hunting for a senior living arrangement for their grandpa and after walk-thru with a half-dozen candidates, Ashley Pointe was the choice. The reason for the choice was clear: Ashley Pointe is staffed and led by people who love people. All the right things happen at Ashley Pointe to keep residents engaged, cared-for and active. The love is palpable and I am so thankful that my father has found a new home with people with whom he has close relations... read more

Code (Three First Names)'s profile image
Code (Three First Names) 
a year ago

Absolutely do not entrust your loved ones here. The original owners were very friendly and took care to hire good, competent staff. My family searched all over the Puget Sound area in an attempt to find a high-quality assisted living home for my grandmother. When we first selected this place the staff was very friendly, the meals were good, and the environment was very clean. Well unfortunately the place was bought by new owners, and everything immediately changed. The first thing they did was immediately fire all the well t... read more

Frequently asked questions about Ashley Pointe

How is Ashley Pointe rated?

Ashley Pointe has a 3.2 star rating with 19 reviews. 

When is Ashley Pointe open?

Ashley Pointe is open now. It will close at 5:00 p.m. 

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