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Ashley Pointe
- Assisted Living Facilities
- Lake Stevens, WA
About this business
Relationships often define who we are–relationships with family, between Residents, among friends and with staff. It’s quality moments spent with others that truly celebrate a life well lived with great activities, the best of care, beautiful surroundings and delicious meals.
Location details
11117 20th St NE, Lake Stevens, WA 98258, Lake Stevens, WA, 98258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
My father has resided at Ashley Pointe for eight years. During this time there have been the usual ups and downs with personnel and management changes, but for a while there was an executive director whose poor management and people skills caused Ashley to really go downhill in 2023. After a revolt of residents, family and staff, Sinceri brought back previous ED, Jeff Hendrickson, who has put together a dedicated and caring, top notch team. The vibe at Ashley is once again friendly and upbeat with staff who seem to love thei... read more
There are senior living places, then there is Ashley Pointe. My daughters went hunting for a senior living arrangement for their grandpa and after walk-thru with a half-dozen candidates, Ashley Pointe was the choice. The reason for the choice was clear: Ashley Pointe is staffed and led by people who love people. All the right things happen at Ashley Pointe to keep residents engaged, cared-for and active. The love is palpable and I am so thankful that my father has found a new home with people with whom he has close relations... read more
Absolutely do not entrust your loved ones here. The original owners were very friendly and took care to hire good, competent staff. My family searched all over the Puget Sound area in an attempt to find a high-quality assisted living home for my grandmother. When we first selected this place the staff was very friendly, the meals were good, and the environment was very clean. Well unfortunately the place was bought by new owners, and everything immediately changed. The first thing they did was immediately fire all the well t... read more
I moved my mom into Ashley Pointe just over a year ago. At that time it was a wonderful place , compassionate staff who knew every residents name, good food, great & frequent activities. But earlier this year they were bought out & everything went bad. Food is inedible, burned, or under cooked. Residents rooms aren't being cleaned, my mom's toilet was black with grime. All the wonderful staff that I had a relationship with were either fired or left due to the new leadership. Do not take your family to this place . I am on th... read more
Ashley Pointe was a wonderful place to live. A happy home, lots of activities & outings. I moved my dad there several years ago. Jan. 2023 the company changed ownership & things have gone drastically downhill. Since new management took over in March 2023, Ashley Pointe has gone so far down a dark hole it's sad. Lousy food, no outings, minimal activities unless you consider popping popcorn an activity. The staff is very unfriendly and it's a cold cold atmosphere. Having had a parent there for a few years, I'm so sad that it h... read more
Frequently asked questions about Ashley Pointe
How is Ashley Pointe rated?
Ashley Pointe has a 3.2 star rating with 17 reviews.
When is Ashley Pointe open?
Ashley Pointe is closed now. It will open tomorrow at 9:00 a.m.
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