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Ashley Furniture HomeStore

1.7

About this business

Location details

11416 E Independence Blvd, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.718 reviews
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T B's profile image
T B 
on Google
9 years ago

Had a hard time finding a kitchen table set that we liked, and we finally found one at Ashley's after looking for a few months. Living in the "Furniture Capital of the World", I really did not want to buy from Ashley, however they had exactly what we were looking for. It was a solid wood set, very heavy, removable leaf with excellent color. The salesman was very nice, pleasant and knowledgeable (as he should be) no complaints about him. We had it delivered a week later. Upon receiving the set, we refused 5 of the 6 chairs du... read more

Anonymous's profile image
Anonymous 
on Google
9 years ago

Had a hard time finding a kitchen table set that we liked, and we finally found one at Ashley's after looking for a few months. Living in the "Furniture Capital of the World", I really did not want to buy from Ashley, however they had exactly what we were looking for. It was a solid wood set, very heavy, removable leaf with excellent color. The salesman was very nice, pleasant and knowledgeable (as he should be) no complaints about him. We had it delivered a week later. Upon receiving the set, we refused 5 of the 6 chairs du... read more

Queen City auto Sales's profile image
Queen City auto Sales 
on Google
9 years ago

i have had nothing but very bad experience with Ashley's. I spent almost 20K when I purchased by home. I bought back in December and it is almost March and I still do not have everything correct in my house. Not only have they came over 10 times and always brings me damaged furniture but they scratched by brand new hardwood floors. I have sent photos before and after of my floor and I'm still trying to get them to fix it til now. When I call and ask for manager they are never available and customer service is never help. Don... read more

Cory Surridge's profile image
Cory Surridge 
on Google
9 years ago

Ordered $1700+ worth of bedroom furniture a month ago. The salesman told us we would have it within a week. Here it is a month later and they are suppose to come today. Called Ashley furniture customer service (the first time) and they said the delivery people would compensate me. I knew this didn't make sense so I called a second time, after being put on hold for 20 minutes they gave me a $100 coupon that I will receive in 2 weeks. AWFUL JUST AWFUL 

Lisa Holmes's profile image
Lisa Holmes 
on Google
9 years ago

great people in check out, sales people dont know what they are doing. they ordered wrong sofa and delivery refused to take back couch after store had told us 3 times not to accept if incorrect.. it was a nightmare and just terrible communication between everyone. Will never shop there again 

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Frequently asked questions about Ashley Furniture HomeStore

How is Ashley Furniture HomeStore rated?

Ashley Furniture HomeStore has a 1.7 star rating with 18 reviews. 

When is Ashley Furniture HomeStore open?

Ashley Furniture HomeStore is closed now. It will open at 9:00 a.m. 

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