Ashby Orthodontics: Ashby, John O DDS, MS

Teresa Anglim 

on Google

a month ago

On round 3 (3rd and 4th grand kids) with this practice, I realized that the cashier at mc Donald's gives more personalized care and attention to details. Consult schedule to appeal insurance denial, waited 45 minutes past scheduled time, doc never spoke to me, ordered repeat X-rays done less that 30 days ago. office manager who is not medically trained diagnosed no problem? 

Madison Spry 

on Google

2 months ago

When I started my treatment and lived in Virginia, everything was going great up until right before I moved out of the state. I brought up some concerns with my invisalign and how my teeth were moving significantly after having my trays off for only a few hours and they told me to just keep continuing my trays, even though I was more than happy with where my teeth were and I was ready for a permanent retainer and ready to have this process over with because it had already been almost a year and a half. It was just an unfortu... read more

Samantha Truitt 

on Google

3 months ago

To Whom It May Concern, I am writing to formally address a serious and urgent matter involving my daughter, Cheyenne Truitt, who was under your care as a patient for over a year. During that time, we encountered two minor scheduling-related issues, which were handled over the phone. However, during our most recent interaction, the office manager expressed dissatisfaction with my tone and, without prior warning or due process, informed me that Cheyenne would be dismissed from care. I want to be very clear: dismissing a minor ... read more

Isha Piggott 

on Google

9 months ago

My retainer kept breaking and they charged me $150+ every time to fix it. The quality of their products have declined over the years. Also, the office manager is rude as very rude. 

SARA PALMER 

on Google

10 months ago

Let's start of by saying I would give them negative stars if I could. This practice is horrible in every way. I don't leave many reviews, however I had to let this be made known. My son was going to the Norfolk office okay with that being said. I took him when they told me his appointment where. When I called I could never get a day that was ever conducive to my schedule like I stated previously. So it was take the appointment or he doesn't get seen. My child got ill and wasn't able to go for an appointment. Then I call then... read more