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Ascension Saint Agnes Primary Care Waverly Woods
- Healthcare
- Eldersburg, MD
About this business
Location details
2400 Longstone Ln #106, Eldersburg, MD, 21104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Saint Vincent in ************, 86th street, was horrible with their nursing staff. *********************. She really was rude and inconsiderate when I called because we could not get my sons meds and his sugar was climbing.
I recently was a patient here I was put into ICU had to undergoing eight surgeries just to my feet alone I was in a car collision I was treated so rudely by everyone my family came in from out of town to see me they too we're treated terribly to the point where they commented and they never do that my friends wouldn't even stay they couldn't even stand to see the treatment that I was receiving. When I got to my room nurses wouldn't even answer my bell I began choking on a piece of food and called the head nurse she hung up o... read more
I have tried for 2 months to schedule an appointment for my annual mammogram which my doctor wrote order for in June. When you call there is a message that you can schedule on line. When I attempt that I get a message to call a number in 488 area code while I'm in 850. When you call that number all they will do is transfer you after asking all your personal information, especially insurance. Once transferred the phone just rings and no one answers.When I attempt to schedule online it says to cal the 488 area code number. Wha... read more
I have been regularly visiting my OBGYN for wellness visits for a couple of years now and she started a plan with me to look into irregular periods and hormonal changes. She is fairly busy, so I am used to seeing other doctors in the practice. I had a wellness visit and, out of fear for being charged anything but, I made sure to not speak of anything other than the things covered in the visit. The Dr. suggested I get my hormones tested again (it had been a year) and ASSURED me that this was something insurance covers due to ... read more
Worst customer service experience ever, I used to work that kind of job so here I am to make a complaint on the billing and resolution capabilities of this 'business'. After explaining multiple times to their 'healthcare providers' that our insurance doesn't cover any procedure, I had some labs that have been ordered, took over 6 MONTHS to receive the shocking amount of money wanted for ******. I do not know how they keep any patient, worst billing ever!!!!!!!!!!!!!Why is your pricing not up front? Why are you trying to help... read more
BEWARE! **************, staff and I can't say enough good things about ******************! However, my disappointment comes from being told my 1 hour, outpatient IN NETWORK surgery was covered and then I got a bill for just under $95,000! The bill was so ridiculous that my insurance company wouldn't pay much because it wasn't "reasonable and customary." ************ finally lowered it to just over $33,000. How generous!!! ***** had asked them several times before my surgery what my responsibility would be and nobody knew. Im... read more
I have to provide my updated ID at every appt. After verifying my name and address change at every appt for the past year, they sent private medical information to my maiden name at my old address and now someone has my private medical information and is harassing me. It took multiple calls to Ascension billing to get this corrected. I have yet to receive a statement to my correct address/name. When I call support, they keep telling me it has been escalated and I will get a call back from leadership. I never do. How am I sup... read more
Again with the same billing issue we had a few years back, and wasn't resolved until I complained to the BBB. So here I am again with the same issue. The VA hospital requested the the Ascension ************** in **********, ** do an annual mammogram. I've had this done here in the past. The VA requested an another annual appointment this year, and I scheduled it just like normal. I go in and the check-in counter has no record of this being a VA referral but took me back to get the mammogram. We are all settled and they were ... read more
I went to my primary care physician in January 2023 for a routine sick visit and Ascension Saint Agnes did not bill my visit or insurance properly. I have called the billing department five (5) times since January to have it corrected for the wrong code and to have resubmitted to insurance. I have **** and even had them involved. I’ve gotten the run around each time with the team and “supervisor” stating they would have it corrected and be back in touch. Each time no resolution and keep getting a bill for several hundred dol... read more
Frequently asked questions about Ascension Saint Agnes Primary Care Waverly Woods
How is Ascension Saint Agnes Primary Care Waverly Woods rated?
Ascension Saint Agnes Primary Care Waverly Woods has a 2.2 star rating with 73 reviews.
When is Ascension Saint Agnes Primary Care Waverly Woods open?
Ascension Saint Agnes Primary Care Waverly Woods is closed now. It will open tomorrow at 9:00 a.m.
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