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Ascension Providence Rochester Hospital

3.2

About this business

Ascension Providence Rochester Hospital in Rochester, Michigan delivers specialty care and 24/7 emergency care. We provide advanced surgical care for serious and life-threatening injuries and illnesses. Our care teams listen to understand your health needs and deliver care that's right for you. Ascension Providence Rochester is a destination for specialty care — including heart, cancer, stroke care, orthopedics and women’s health. Our OBGYNs and maternity care teams deliver a personalized birthing experience and ... read more

Location details

1101 W University Dr, Rochester, MI, 48307, United States

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3.21,198 reviews
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jim j.'s profile image
jim j. 
a year ago

Dr Arjun Dupati and Apollo office when called to set up appt lied about standard procedure that they said he could do, flagrant fraud and theft,...a liar-their owned taped call verifies 100%, repeatedly with precision defined no greys procedure needed, most experienced dermatologists can do this procedure (had to rush emergency appt with a ethical and legitimate dermatologist somewhere else), in addition did not price out appt and grossly price gouged (amongst other parties involved in this atrocity American Academy of Derma... read more

jim j.'s profile image
jim j. 
a year ago

Dr Arjun Dupati and Apollo office when called to set up appt lied about standard procedure that they said he could do, flagrant fraud and theft,...a liar-their owned taped call verifies 100%, repeatedly with precision defined no greys procedure needed, most experienced dermatologists can do this procedure (had to rush emergency appt with a ethical and legitimate dermatologist somewhere else), in addition did not price out appt and grossly price gouged (amongst other parties involved in this atrocity American Academy of Derma... read more

Haley Barrett's profile image
Haley Barrett 
4 years ago

The overall care here is absolutely awful. I was just in the hospital with my 97 year old grandmother for three days. Not once did I feel safe enough to leave her alone. It took three days of my complaints and me calling a patient advocate to get the doctor to even speak to me about what was going on. When the doctor arrived all she had was excuses and a bad attitude. She had no clue about the details of her own patient and couldn’t answer any of my questions. She ended up just printing me my grandmothers report and telling ... read more

Business response:

Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 248-652-5606 (Mon-Fri 8 am-4:30 pm)? We look forward to hearing from you. -Ascension Michigan Community Manager 

Lori Thompson's profile image
Lori Thompson 
recommend  Recommended
4 years ago

great hospital poor billing paid a bill and now they say I didnt im so frustrated over a 43.29 bill 

Business response:

Thank you for these comments. Your feedback is important to us and we will pass it along to our team! -Ascension Michigan Community Manager 

Linda Heller Botson's profile image
Linda Heller Botson 
4 years ago

Everything about this hospital frustrates me to no end. Nobody knows enough to b really helpful. 

Business response:

We appreciate the review and we take your feedback extremely seriously. We would like to hear more details around your concern. Would it be possible for you to reach out to us at 248-652-5606 (Mon-Fri 8 am-4:30 pm) -Ascension Michigan Community Manager 

Jim Kline's profile image
Jim Kline 
recommend  Recommended
4 years ago

giving a shout out and thank you to all the people on 5South that are caring for my dad! Especially nurse Jessica who's been amazing!! The doctors Dr Rahl and his neurologist have been updating me daily on his condition and status. it is especially appreciated during this time when we cannot be with him. Thank you to all of you! -Raymond Kline Family 

Jo Ann Cilli's profile image
Jo Ann Cilli 
4 years ago

I have shown proof I cannot afford bill after a back surgery! I want to pay, they won’t accept my low payment. Dis heartening today! 

Steve Kriger's profile image
Steve Kriger 
recommend  Recommended
4 years ago

I had back surgery on March 12 and then I had a spinal leak and needed a spinal catheter and spent 13 days on my back and not allowed to walk for the first 10 days. The nursing staff treated me with respect, answered my questions, comforted me when I was down. On March 14 visitation was canceled because of the Corona virus and the staff was there for me until my release on March 24. I can't remember all their names but I would like to thank the nurses on floor 4 and floor 5 for such a comforting experience! I would like to t... read more

Yvette McGee's profile image
Yvette McGee 
5 years ago

I was prescribed anxiety medicine. Pharmacy on file is express scripts. Nurse handed me prescription and said get filled at pharmacy of my choice as Express will not fill cause it is not 90 day dose. Got to pharmacy and they will not fill because it is at express. After two days and about five calls, still can’t get prescription. This is really ironic that trying to get a prescription for anxiety has now caused more anxiety. Isn’t that defeating the purpose. So I’m not getting in anxiety medicine!!! 

Frequently asked questions about Ascension Providence Rochester Hospital

How is Ascension Providence Rochester Hospital rated?

Ascension Providence Rochester Hospital has a 3.2 star rating with 1,198 reviews. 

When is Ascension Providence Rochester Hospital open?

Ascension Providence Rochester Hospital is open now. It is open 24/7. 

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