Art's Martin Doors

Terry S. 

on Citysearch

13 years ago

Art's Martin Doors is One of the Best! – Not sure why others didn't rate Art high. They must have talked to a different company than me. Or, maybe they've improved since last decade. Anyway, they met me when they said they would, did what they said they would do, and did everything with a smile. And I love the lifetime warranty on my Martin Garage Doors. I also like the unique windows in a different color than the door. I especially like Art's motto and when I've compared him to other companies, I concur. "If they took care ... read more

jymbo 

on Citysearch

15 years ago

Missed appointment by hours – Our garage-door opener failed, we have American Home Shield coverage. Art's Martin Doors got the job from AHS, I made an appointment and changed a day's schedule to accommodate it. They didn't showed up on time, and didn't call. I called AHS to request someone else, but finally they arrived, many hours after the appointment time. Then we got good service. So, it's a mixed review: I dislike rescheduling life for service calls. But, once here, they replaced the motor and drive in good time. 

stevefresno 

on Citysearch

16 years ago

another dissatified customer – I too used Art's Martin Door and felt that this company completely ripped me off. The inital converstation, Art seems like a decent guy, but in truth when he actually came to the house... he had no customer service skills what so ever. The lens on my door needed to be clean and it only took 1 min. and he charged me $95.00 for the service call. His remark was flippant and he even had the nerve to say that that was a common problem when he comes out. Yet, when he first talked to me over the phone... read more

enorym 

on Citysearch

17 years ago

Please search for the complaint website w w w . A R T S M A R T I N . C O M 5/26/2008 I purchased a garage door opener from Art's Martin Door in Daly City California on 10/21/07 now the beam sensor went bad "compasitator pop'ed" And he will not cover it under the warranty NOR has he ever set up a specific time for us to receive the inspection process WHICH we had paid for. He did not even offer a free tech inspection of what may be wrong with the door. I went to one of his major competitors who charged me way less than what ... read more