Artisan Air

Steve Hall 

on Google

a month ago

Artisan Air (Ballina) supplied and installed 3 Mitsubishi Air Conditioner units over the last 20 months 2025/26). All three have been installed by qualified tradesmen. Excellent service. Office staff professional & helpful. Happy to recommend this local company. Steve Hall East Ballina 

George& Susan Bell 

on Google

5 months ago

Fast,efficient and professional But also friendly team I would recommend them 

Sally Boyd 

on Google

5 months ago

If you’re considering Artisan Air, do yourself a favour and run in the opposite direction. Their warranty “support” is a complete farce. The moment something goes wrong, they vanish. Instead of honouring their responsibilities as the installer, they shove you straight onto the manufacturer and wash their hands of the problem. And then there’s the administration. Dealing with Sharon and Geraldine was genuinely one of the most frustrating customer service experiences I’ve ever had. Rude, dismissive, uninterested, and consisten... read more

Peter C-w 

on Google

6 months ago

I called to ask if there was any chance of a quick replacement for our failed split system ahead of the forecast heatwave. We have young children who are sensitive to the heat, so I was simply enquiring and fully expected to be told they were booked out. Instead, I was laughed at and told there was “no chance.” The dismissive response left a very poor impression. I understand businesses can be busy, but basic courtesy goes a long way. Unfortunately, based on this interaction, I wouldn’t recommend this company.