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181 University Ave #1200, Toronto, ON, M5H 3M7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an extremely frustrating experience with this company. I attempted to cancel my business insurance policy before Christmas and received little to no communication despite multiple follow-ups. After finally receiving cancellation documents, I signed and returned them promptly. Even then, the lack of response continued, and I was still being charged despite completing the cancellation process correctly on my end. The complete absence of communication, accountability, and professionalism is unacceptable for an insurance p... read more
Very bad company. Customer care his very worst. Nick is very bad guy no email response.
Do not waste your time, brokers want to do the bare minimum and then do not follow up with emails- even when they initiate it. I've never seen that before. Poojan Bhavsar 1/10
Very unprofessional
Receptionists are polite and friendly. My agent I was assigned had never returned a call in the 10 years I was with this company. Every change to my policy had to be done by a different person. The only positive thing other than the polite reception, is their claims department handles their part quickly. Also waiting 2+ months to charge cancellation fees, to me seems a little unprofessional.
Arthur J. Gallagher Canada has a 1.4 star rating with 9 reviews.
Arthur J. Gallagher Canada is closed now. It will open at 9:00 a.m.
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