ARROWHEAD General Insurance Agency, Inc.

RWK S 

on BBB

3 years ago

I wish if I had any negetive starts here to report. Never try this agency for your insurance. Their rates are extremely higher than others, they keep raising your rates every year by several hundreds to thousand. My last premium went up so high and I finally decided to chnage the agency and I am glad I did it eventhough it was too late. have been overpaying for several years. With a different agency I got my premium at half of their rate!! So never go with these. On top of that, their customer service is extremely poor, ever... read more

Jerimy S 

on BBB

3 years ago

What an awful company I've been three or four months waiting on my refund from them from switching my policy good luck if you have them. 

Robert H. 

on BBB

3 years ago

First I wish you had a lower rating than one star, as one star is too kind for this agency. They are cocky, make big mistakes, and will not correct their own mistakes even after listening to taped alls of a conversation. I cant believe ***** places their customers with them. Do yourself a favor, don't let the perfume of the premium overcome the stench of this agency 

Joseph D 

on BBB

4 years ago

For the love of God! don't use Arrowhead My Homeowners was cancelled with no notification. I've been a GEICO customer for over 45 years and have 4 policies with them, bringing my homeowners policy over was a big mistake. Their customer service is horrible and I expected more from GEICO 

Sabbir Haider 

on Facebook

4 years ago

Filed a claim in August. It’s now December. Can’t even get answer fro my adjuster. 

Nicole Gallo-Pratt 

on Facebook

4 years ago

Insurance shoppers, beware. This is the first time out of 3 YEARS that we had to use our homeowner's insurance after a storm back in April. We received the first check to put towards getting our roof replaced, but 4 MONTHS LATER and they still have yet to send us the depreciation check to reimburse ourselves for the remaining repairs we had done. I've called our adjustor at least ten times, left voicemails, emailed her and have not received a response about the status of our check. I spoke to her supervisor two weeks ago who... read more

Corey Dodrill 

on Facebook

4 years ago

Worst company I have ever come into contact with. Poor customer support, adjuster doesn't answer phone calls or respond to voicemails and never responds to e-mails dragging your claim on for months. Call to speak with management? You reach a whole other circus of lies and deception that ends up going no where. This company only ensures to give you head aches and wasted time. I HIGHLY recommend staying clear of this company at any cost. 

Kevin Grant 

on Facebook

4 years ago

One of the most unprofessional and incompetent companies I've ever worked with. At the very worst of the CORONA VIRUS epidemic I received an e-mail notice threatening to terminate my account due to non-payment of a $60 balance -- which they had been mailing to a wrong address. Upon voicing my discontent of their bad timing, I was essentially told "We don't care. Pay now!" Additionally, a year ago they had also made a huge accounting error during a yearly audit to my account. Luckily, I caught the mistake before submitting pa... read more

Jonathan 

on BBB

5 years ago

I am an agent and they stole my submission that I sent in, the rep wrote the insured policy without going through me. I will never do business with this company and no agent should trust them.