Arolo Company Inc. Pump & Well

Maggi Smith Hall 

on Google

3 weeks ago

Unbelievable kindness, competence, and quick action!! I cannot say enough about the staff in office and field regarding their attitude and work ethic. I am still stunned by the quality of these people!! I went to the basement Saturday to retrieve something to find over 2 feet of water! I had my Christmas tree there as well as 5 large bins of holiday decorations. I went into shock. Called my plumber, got his answering service and told her what happened. With no care for my emergency she said the plumber didn't work on the wee... read more

Adam Dove 

on Google

3 months ago

As a business owner, I hate writing a review like this. Their work was good, and they got it done quickly, but they were totally dishonest in the estimating, sales & billing process. I would avoid using them. 

Sally Thornton 

on Google

a year ago

Bummer to add to the chorus of people who reviewed before...I didn't look at reviews when I called them as an electrician referred them, but their time/materials were twice the cost of the prior well company I used (they worked OT without checking in with me), and they damaged a pipe when they turned the water back on which meant I had to tear up my flagstone patio to fix (and then charged me for the fix!). I will always look at Google reviews in the future before hiring anyone... 

Libby Rossknecht 

on Google

a year ago

Be careful if you have work done by Arolo. Get an estimate detailed with unit cost before they start - they only want to give verbal lump sum. I was given a ballpark of $3,300 for the worse case scenario; a 25 gpm pump, 5 hours just to pull 200' of galvanized pipe, more to put it back, etc. They email you a paper "estimate" to sign when they have the pump out, still no detail, and won't proceed until you sign. It was still $3,300 so I assumed they just used the original ballpark until the job was complete. Smaller pump, reus... read more

Anonymous 

on Google

a year ago

Be careful if you have work done by Arolo. Get an estimate detailed with unit cost before they start - they only want to give verbal lump sum. I was given a ballpark of $3,300 for the worse case scenario; a 25 gpm pump, 5 hours just to pull 200' of galvanized pipe, more to put it back, etc. They email you a paper "estimate" to sign when they have the pump out, still no detail, and won't proceed until you sign. It was still $3,300 so I assumed they just used the original ballpark until the job was complete. Smaller pump, reus... read more