Arolo Company Inc. Pump & Well

Sally Thornton 

on Google

4 months ago

Bummer to add to the chorus of people who reviewed before...I didn't look at reviews when I called them as an electrician referred them, but their time/materials were twice the cost of the prior well company I used (they worked OT without checking in with me), and they damaged a pipe when they turned the water back on which meant I had to tear up my flagstone patio to fix (and then charged me for the fix!). I will always look at Google reviews in the future before hiring anyone... 

Libby Rossknecht 

on Google

9 months ago

Be careful if you have work done by Arolo. Get an estimate detailed with unit cost before they start - they only want to give verbal lump sum. I was given a ballpark of $3,300 for the worse case scenario; a 25 gpm pump, 5 hours just to pull 200' of galvanized pipe, more to put it back, etc. They email you a paper "estimate" to sign when they have the pump out, still no detail, and won't proceed until you sign. It was still $3,300 so I assumed they just used the original ballpark until the job was complete. Smaller pump, reus... read more

Anonymous 

on Google

9 months ago

Be careful if you have work done by Arolo. Get an estimate detailed with unit cost before they start - they only want to give verbal lump sum. I was given a ballpark of $3,300 for the worse case scenario; a 25 gpm pump, 5 hours just to pull 200' of galvanized pipe, more to put it back, etc. They email you a paper "estimate" to sign when they have the pump out, still no detail, and won't proceed until you sign. It was still $3,300 so I assumed they just used the original ballpark until the job was complete. Smaller pump, reus... read more

Dario Zucconi 

on Google

11 months ago

I never write reviews as I too have been a business owner but I cannot let this pass. Do not use this criminal company! They will attempt to charge you for time when their employees are at the yard & travel to your home. They even attempted to charge me a $300 rental fee for their own equipment they used to try & locate a leak ($1200 total with labor for 2.5hrs) - and they did NOT find the leak! I had another co. come out for $500 and they found it. They also had to come back out to tighten fittings that THEY installed and w... read more

Anonymous 

on Google

11 months ago

I never write reviews as I too have been a business owner but I cannot let this pass. Do not use this criminal company! They will attempt to charge you for time when their employees are at the yard & travel to your home. They even attempted to charge me a $300 rental fee for their own equipment they used to try & locate a leak ($1200 total with labor for 2.5hrs) - and they did NOT find the leak! I had another co. come out for $500 and they found it. They also had to come back out to tighten fittings that THEY installed and w... read more