Arlo & Jacob Sofas Islington

Anna Makeeva 

on Google

2 months ago

Lots of soft sofas. Friendly staff. 

Oliver Scott 

on Google

2 months ago

Please do yourself a favour and buy your sofas from literally anywhere except here. Never in my life have I ever seen a sofa that is so uncomfortable as the one we bought. Completely different to the one we sat on in shop and the cushions have been overfilled yet despite repeated requests Arlo and Jacob insist it's fine and we are sitting on them wrong and not sending enough time managing the cushions. Ice never heard such rubbish in all my life. I'm looking forward to paying someone to get these out of my house and down the... read more

Hayley Young 

on Google

4 months ago

The sofa is lovely and the people in the shop are helpful however the customer service / delivery time is really poor. The messaging in the emails from customer services is quite patronising - I was told that my material was not in stock, and that I should be 'flexible' with the delivery date. I was then told that their system has gone down so they couldn't give me a date for my sofa. I am confused which was the real reason for the delay. I then stated to customer services that I was going to order an armchair, however if th... read more

Ella May 

on Google

5 months ago

Absolutely adore our sofa! Nike was so helpful in answering all of our questions, and helping us really consider our options at length. We couldn't be happier with the sofa, it feels absolutely fantastic and looks stunning in our front room. 

Ladan Sharifi 

on Google

5 months ago

Unreliable. Was meant to deliver my sofas in 5-7 weeks, now 12 weeks later and still no delivery date. Have nothing to sit on, they offered interim sofa but imagine the hassle of dealing with incompetent and unprofessional staff in the background, hence refused. Should have gone with another company but thought British make and to help. Never again!