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17560 N 75th Ave Suite 440, Phoenix, AZ, 85308, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Would not recommend coming here. I first came here after some blood work showed my PSA levels has risen slightly. The doctor said at such a low level there should be nothing to worry about, but if I wanted to be sure I could have a biopsy. Then they advised that after the procedure they would only be able to tell me if I had cancer or not, but for an additional fee they could advise on the type and scale of the cancer. After the procedure I was advised that most of the samples were positive for cancer. I did not have a good ... read more
TERRIBLE!!!! The front desk people are rude!!!! I had tried to help a family member when appointments and No help at all ! This office has no idea what they are doing.
They cancelled my follow up phone appt the day of due to an unpaid balance of $14! I received no notice of the bill via phone, email, or mail until they called me 3 hours before the appt saying they would cancel if I did not pay. Every time I called back to billing it went to some one's voicemail. Long hold times I think the number is a call center and not the actual office. They said "the doctor needs to get paid too." Well insurance did pay them plenty and they never told me of a bill which I would have just paid immediate... read more
I'm a black man these people are very condescending towards black Americans and when my white wife went on my next appointment I was non existent never look at me once only talk to my wife. Very rude staff and hard to understand they made a mistake and charged me 150 for the ineptitude Dr. NAGPAL IS A H-LL NO! especially if you're a black American.
The lady who answers the phone for appointments is a B. I was in a lot of pain and after finding someone who could get me in ONE MONTH SOONER, I had the courtesy to call them to cancel and she said to me “after all that work” and hung up the phone. Go anywhere else.
Arizona Urology has a 4.1 star rating with 153 reviews.
Arizona Urology is closed now. It will open at 9:00 a.m.
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