Arctic Import Repair

Cindy J. 

on Citysearch

13 years ago

do not trust this place – A friend recommend Arctic Import Repairs to me, at first I was very please with the ease of getting appointment and the friendliness of the staff. My first problem came after transmission work . When they put the transmission back in they forgot to replace the bolt that holds the battery into place. I was stranded without a clue what was wrong. I had to tow my car a buy a new battery. It wasn't until a friend looked that he realized that was the problem. I figured one mistake, everyone makes them ri... read more

nanareth 

on Citysearch

14 years ago

Great Service and Help When Needed. – Bruce and his staff have been very honest and forthright anytime , my husband or myself have taken our vehicles to the shop. They have loaned us vehicles to drive while ours have been in the shop and have given me rides home from shop when needed. They have helped us by allowing us to do installments when needed. I believe they are a reputable business and have had no issues with either their work or prices. Thank you to a kind business man and his great crew here in Anchorage. 

clsak 

on Citysearch

14 years ago

Very Dishonest Repair Shop – My eighteen-year-old daughter worked throughout the summer to purchase an older Subaru from a retired teacher. The vehicle had been in storage for a few years and only driven a little. There were no leaks and was in good shape for an older very clean used car. There were leaves all over the vehicle from the trees that were nearby the carport where the vehicle sat, except for the few times it was driven by the owners handyman. Unfortunately, the engine light was on when she bought it. I drove the ... read more

mt5045 

on Citysearch

15 years ago

Good service – I've taken my car there for four years and have no complaints -- and I am not easy to please. They have always done the work on my car quickly, explain what's wrong clearly and have been honest. My friends use this shop too. I am guessing they may cost a bit more than some but I've not taken my car elsewhere so don't really know. 

upspilot 

on Citysearch

15 years ago

Very bad service - avoid this shop – I've had an older BMW being repaired at Arctic Imports for 3 months now, and still no resolution. They have over 30 cars in their lot that are awaiting service, they don't return phone calls, they constantly ask "can we call you back later;" they're simply fat, dumb, and happy being one of the few large import repair shops in Anchorage. My BMW needed nothing major done that would take 3 months, while I've racked up over $800 in car rental charges. I called them weekly to spur them into ac... read more