This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
145 W Dimond Blvd, Anchorage, AK, 99515, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great service. Always available to answer any questions I have. Much appreciated!
Business response:
Thank you for this positive feedback. Arctic Home Living will continue to be here for any of your service or water maintenance questions. Enjoy your Hot Tub!
The ONLY thing I knew about Spas was that I’ve seen the Jacuzzi brand my entire adult life , after researching all the other anchorage brands and Costco, We returned and went with the Jacuzzi J245 , Chuck was fantastic, super knowledgeable, and we are in love with our Spa , Arctic home living is Awesome, and I have been feeling the Health benefits of Spa therapy , go with the Jacuzzi Brand , you can’t go wrong , Chuck and all the other employees are Friendly and just a Great Crew , THANK YOU ARCTIC HOME LIVING
I am a new hottub owner and have had a myriad of questions and concerns for the staff. That said my salesman Curtis has been patient in explaining and walking me through every issue. Sometimes I would call and others on the staff would also offer advice in Curt's absence. Their help has been beyond what is required and I am very appreciative! Def recommend!
Business response:
Thanks for sharing this! We appreciate the kind words and will continue to help you Witt any of your hot tub needs. We appreciate you!
We had a great all-around experience with the purchase of our new spa at the Fairbanks store. Curt is super nice and very knowledgeable and helpful, even after the sale! The delivery went perfect and the tech guys were awesome! We’re really loving our beautiful hot tub!
Bought a hot tub from the Fairbanks store. From the the point of choosing the hot tub to it sitting on my deck, was an excellent experience. The in store team were great and the guys installing the tub were polite, friendly, funny and quick! Great job!!!!
I met Rob, the owner, a number of years ago when we owned a Sundance Altamar. We sold the Altamar to get a second four wheeler. We made contact in 2018 with Terry, the General Manager, at the Anchorage Home Show. More recently we made contact again with Terry and purchased a Sundance Bristol hot tub. Terry was not pushy, but asked us questions to best understand our desires. He fit us to a hot tub instead of just selling us a tub. His introduction class helped us know how to take the best care of the hot tub. Don & Terry del... read more
Jamar quite possibly has the worst customer service attitude I have ever seen. We have had customer service issues with this store since day one.
Best customer satisfaction ever!! When we purchased our tub from Arctic home living we were blown away by the level of communication, professionalism, and the un-matched experience of Arctic home livings installation team. We also are part of the Arctic Home Living Hot tub club service program. Thank you Rob, Jeremy, Schyler, and Chris. We love our tub and highly recommend you get yours from ARCTIC HOME LIVING!!
After making this post I was immediately contacted by Rob wondering what was going on. After talking with him he was very concerned and confused about what was going on. After a little digging found out that he hadn’t been made aware of all that was going on. After apologizing profusely he promised to come and check out my spa so we could figure out a plan. After confirming the our tub was indeed at a sub standard state, he offered to take back the tub and replace it with a different tub. Since that day my opinion has greatl... read more
Business response:
Thank you James. We are extremely happy that you are happy. Enjoy your new Sundance Optima!
Arctic Home Living has a 4.3 star rating with 202 reviews.
Arctic Home Living is closed now. It will open at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com