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Arctic Falls
- Water Purification Services
- Hyde Park, NJ
About this business
Location details
58 Sand Park Rd, Hyde Park, NJ, 07009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The delivery people are very nice and when I call Customer Service they "seem" to do their best to accommodate us but whoever runs this business is extremely inefficient and it seems they simply don't care. We are rarely open on Fridays and have told them multiple times that we cannot get Friday water deliveries as the office is CLOSED. I check the delivery calendar regularly and they NEVER deliver on the scheduled day, which is always on a Tuesday, every 4 weeks. They come whenever they wish, it seems. It would be one thing... read more
I never write reviews however, this is the worst customer service I have ever experienced. Coffee machines are unreliable, no communication when it comes to timing of repairs, charged for low volume during COVID even though everything was shut down, absolutely hands down the worst company service I have ever encountered.
This is one of the worst companies I have ever worked with. Not only were the deliveries inconsistent and would get rescheduled whenever they pleased, they have been charging us a quarterly fee for a product we outright purchased! Numerous calls to get this fixed and you never get a response. Michelle in billing needs to learn how to do her job and be taught some customer service skills. Save yourself the trouble and find another water delivery company.
Frequently asked questions about Arctic Falls
How is Arctic Falls rated?
Arctic Falls has a 3.9 star rating with 59 reviews.
When is Arctic Falls open?
Arctic Falls is closed now. It will open at 8:30 a.m.
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