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Arctic Air Conditioning & Heating Inc.

4.5

About this business

Air Conditioning & Heating service, repair, maintenance and new systems in Lubbock, Texas and surrounding area. Free estimates. Easy online Financing options available. We sell a Platinum Series heating and cooling system that is made by the worlds largest air conditioning manufacturer. It comes with a manufacturer Lifetime Compressor warranty. FREE SECOND OPINIONS! 

Location details

405 30th St, Lubbock, TX, 79404, United States

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Review Performance in the last  
6 months
4.5296 reviews
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Taylor's profile image
Taylor 
on Birdeye

2 years ago

Artic installed a new thermostat for me in the Spring during a service request to have our AC repaired. Chris(technician) didn't mention to me that my cooling wire was not functioning behind my old thermostat. He simply switched the wire that called for cold with the wire that called for heat, but told me he repaired our AC. During a cold Spring night we turned on the heater and it wouldn't fire up. After having a much more reputable company come replace our whole HVAC system this weekend(not naming so that people believe th... read more

Donna W.'s profile image
Donna W. 
on Birdeye

2 years ago

Our a/c was not working properly. We have home warranty insurance and the insurance company referred Artic Air Conditioning and Heating. They promptly called and scheduled a service call the same day. When Shane arrived, he found and corrected the problems right away. He was very professional, friendly and knowledgeable. He took the time to listen and give us good information. There were no additional charges, just the co-pay for the insurance. We would highly recommend this company, and especially Shane. 

reagan a.'s profile image
reagan a. 
on Birdeye

2 years ago

Another company came out and added refrigerant to my unit twice. They never found or fixed the leak. Arctic Air explained that if it's low it's because of a leak and then they found it and showed me where it was leaking. It's hard to take off work over and over again, so thank you for doing the job right the first time Arctic Air! 

Buck S.'s profile image
Buck S. 
on Birdeye

2 years ago

My home warranty company sent out arctic after I put in a service request for my a/c not working correctly. Arctic came to my home on a Friday and assessed that my condenser was no longer operational. The part in question was not in stock and would need to be ordered. I called on Monday and spoke to a employee about my unit whom later turned out to be a salesman. Mike informed me that the part "would take several weeks to obtain" and that my warranty company had a cash-out option that I was not aware of. He told me I could ... read more

Frequently asked questions about Arctic Air Conditioning & Heating Inc.

How is Arctic Air Conditioning & Heating Inc. rated?

Arctic Air Conditioning & Heating Inc. has a 4.5 star rating with 296 reviews. 

When is Arctic Air Conditioning & Heating Inc. open?

Arctic Air Conditioning & Heating Inc. is open now. It is open 24/7. 

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