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ARCO

4.1

About this business

Location details

12805 Poway Rd, Poway, CA 92064, Poway, CA, 92064, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1151 reviews
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Sasha M.'s profile image
6 years ago

I have been in this store many times as I live and work close by. Damn near every time I come in there, there is a short older white lady (she told me she is the manager) screaming at her employees in a unprofessional way. The other day I was at the store and this lady was at the front counter just belittling one of her employees screaming at her about why something was not done. The poor girl looked like she was going to break down and cry. I am pretty sure that this is not how you speak to someone especially when you are a... read more

Mise J.'s profile image
6 years ago

The women who's heavy set with light hair was extremely rude the store wasnt very clean also when I was paying i noticed they Print out picture of people who have stolen there on paper taping them all up above the ciggeretts with the specific item they stole written in sharpie I feel like this particular arco is not professional and the staff are not personable if are stoping for gas I suggest paying at the pump it's a much more pleasant experience and if there's something u need I would spend the two extra minutes to go dow... read more

Berta F.'s profile image
7 years ago

Great gas prices at this facility. I get my gas here all the time close to home and stable prices for sure. 

Armondo C.'s profile image
Armondo C. 
7 years ago

These people are very rude... 3 people in line i waiting in line for 10 minutes to pay for gas when the other register was open they sat there and still kept their conversation going not work-wise with out asking the next person in line if they wanted to pay for their gas or pay for their purchases... managing skills suck there ... 

Richard L.'s profile image
Richard L. 
7 years ago

This is one of my favorite place to get gasoline. And I have been patronizing this store for years. Their staff's smiles and greetings relived my fatigue after working day. Recently, a new young lady joined the team and didn't smile or say "Thank you", but a long face like a collection agent. I think maybe she's not in a good mood on that day. However, after several visits, the same attitude. A good attitude is basic in service industry. Without that, the result will be unhappy customers and lost patrons. 

Jane G.'s profile image
7 years ago

had to deal with racism today and broken equipment. went to this location for the umpteen time. I have heard of complaints before but never had an issue until today. the pump is not working and when my friend went inside to tell the worker. he said you did something to the pump and ill reset it even though she just wanted her money back. we started to pump again and nothing. then she went inside to get her money back . they refused and after having to yell to give back my money with a crowd watching. he said in spanish," thi... read more

Jerry W.'s profile image
7 years ago

This establishment has been taken over by new owners. Some of the women personnel have attitudes already and I dont understand it. I live in the Apts next to this place and have come here often as a lot of people here do. Our parking lot has been getting redone so the tenants have to find somewhere to park during the day( we park back at the Apts at night), Many of us asked the manager if we could park there during the day and I specifically told the manager we would not be there at night AND it was just for a week. Imagine ... read more

J. S.'s profile image
7 years ago

Horrible experience... They charged higher prices for their subpar gasoline. Cash only, should be the motto here. If you use plastic they'll charge you additional fees. The building, restroom, drinks and food are soooo outdated. This place is no competition for the numerous service stations on this street. Staff treat you like they have better things to do. No customer service given here. We left here & went right across the street where Circle K made us feel like welcomed and appreciated customers! We dont recommend wasting... read more

Shirley L.'s profile image
Shirley L. 
7 years ago

I am currently using crutches I went in to pay and the attendant immediately offered to pump my gas and bring out my change this was totally unexpected! Perfect example of not to judge a book by it's cover...... 

Frequently asked questions about ARCO

How is ARCO rated?

ARCO has a 4.1 star rating with 151 reviews. 

When is ARCO open?

ARCO is open now. It will close tomorrow at 12:00 a.m.  

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