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Arby's
- Restaurants
- Hanover, PA
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
1340 Baltimore St, Hanover, PA, 17331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Ordered through door dash today. Didn't receive half my order. Door dash couldn't help and no one from Arbys would pick up the phone. Called off and on for a few hours. Couldn't leave work to go in person to speak with manager.
Business response:
We apologize for your experience. Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/Arbys.aspx
I work for Doordash and was just there to pick up an order. they told me the order was already picked up so I had to call Doordash to let them know. Doordash told me that it was not picked up so i had to get back in line again. When I went to the window to finally pick up my order. I told the girl that I had to call Doordash AND get back in the drive thru line again. She totally ignored me and I said to her, did you hear what I said. she said, I heard you and then shut the window in my face. I was fuming. the other girl came... read more
Service sucked place dirty
Business response:
We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx
multiple items ordered were not given. sandwiches missing ingredients. staff speaking on personal cellphones talking about customers. dining area was gross with a lot of food on the floor. Tables were a dirty gross mess. All in all id save my money and eat somewhere else
Business response:
We’re sorry to hear that. Please share more information with us at the link below. Our Guest Support Team will be sure to make this right. https://commentform.marketforce.com/commentform/Arbys.aspx
RecommendedGood food and good service.
I am only giving 5 stars to Jonathan who seemed to be the only one working from what I saw there was 2 other people working. But only looking at him and telling him what he needed. The poor boy was taking orders making fries and putting the orders together definitely didn't see any team work. Jonathan if you see this you should move on to a better job I really think you can find something better then that place. And for the 2 other girls that walked away from him when he needed help. Learn how to help and not just look and t... read more
I just had what was probably the best service I have ever had at a fast food joint. The young man who took my order was courteous and polite, brought my food to my table, and even offered to take my tray when I was done. Also made sure to ask if the order was right and if I enjoyed my meal. Food was good, but the service was EXCEPTIONAL! I was very impressed. Well done, Arby’s! That kid deserves a raise (Jonathan)! #Arby’s
My dumb self wasn't smart enough to look in my bag and my large curly fries were half empty. Glad I paid extra for a large.
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 4 star rating with 25 reviews.
When is Arby's open?
Arby's is closed now. It will open at 10:00 a.m.
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