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Arby's

3.7

About this business

Location details

6151 NY-12, Norwich, NY, 13815, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7789 reviews
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Gina Nicole's profile image
Gina Nicole 
recommend  Recommended
4 years ago

I just came through I’m on my lunch break I ordered a number 11 just the sandwich I have my receipt I keep calling it says your busy you guys forgot my chicken on my sandwich I will bring my receipt back tomorrow by the time I get outta work you guys will be closed 

Business response:

Thank you for bringing this to our attention. Please share additional details with us at the link below. A member of our Guest Support Team will be in touch. https://commentform.marketforce.com/commentform/Arbys.aspx 

Jennifer Toxen's profile image
Jennifer Toxen 
5 years ago

Worst meal for $16.30 potato cakes were ice cold fries were soggy and cold, my sandwich was on stale bun, never again will I waste my money at this location. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Mary Elizabeth Roth's profile image
Mary Elizabeth Roth 
recommend  Recommended
5 years ago

Thankful for lunch today! Gotta get my Arby’s on 

Business response:

Thank you for the feedback. We look forward to serving you again soon. 

Marcia Lenore's profile image
Marcia Lenore 
recommend  Recommended
5 years ago

Good food and fast service. No problem with the drive thru 

Business response:

Thank you for the feedback. We look forward to serving you again soon. 

Ann Hershberger Linn's profile image
Ann Hershberger Linn 
recommend  Recommended
5 years ago

got to actually dine in unlike so many other places these days 

Alyssa Wilmoth's profile image
Alyssa Wilmoth 
5 years ago

my husband went threw the drive thru and ordered food. he ordered a chicken bacon swiss meal. well I'm very disappointed as the chicken is like rubber and stretchy. he is unable to even eat the sandwich. the curly fries were fresh but the sandwich is not fresh at all like was asked. for spending $9 on a meal I would expect food made the way you order it especially when you ask for it to be made fresh. fresh means fresh put down and cooked. not warmed up after been sitting all evening. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Angie Hodge's profile image
Angie Hodge 
recommend  Recommended
5 years ago

Arby's store #5936, has a worker by the name of Megan, who was super nice and very cheerful!! 

Business response:

Thank you for the kind words. We look forward to serving you again soon. 

Tony Hodge's profile image
Tony Hodge 
recommend  Recommended
5 years ago

Store #5963 has a great employee named Megan. She was working drive-thru on the afternoon of 24 July 2020. Her attitude was infectious. She made our experience great and that is not something that happens often with fast food. 

Business response:

Thank you for the kind words. We look forward to serving you again soon. 

Susan Morrison Fladie's profile image
Susan Morrison Fladie 
5 years ago

It doesn't matter what day of the week I order from Arby's in Ponca City they never get it completely right. Today I got unsweetened tea instead of sweet tea. Just one day I wish my meal would be correct. 

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 789 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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