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Arby's

3.7

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

6151 NY-12, Norwich, NY, 13815, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7784 reviews
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Tommy Thomas's profile image
Tommy Thomas 
5 years ago

I went there today spent $67 the chicken was harder than a rock didn't get half of our males are french fries was only half-filled. The food tasted like it been sitting for hours..we never go back again 

Jeff Crandall's profile image
Jeff Crandall 
5 years ago

Took too long to get my food 

Jakevirginia Mckeraghan's profile image
Jakevirginia Mckeraghan 
6 years ago

rude manager and food sucks 

Phillamena Bates's profile image
Phillamena Bates 
7 years ago

My 62 yo mother Went to the drive thru yesterday about 230 pm. She had her handicapped placard hanging on her mirror of her car and ordered 8 of the dollar root beer floats and 2 large root beer floats. No food just cold drinks. The young man working the drive thru handed her the straws and said "first off take these" then proceeded to tell her the next time she is to come into the store for her order as he now had a line of cars behind her( there was one car, a red one). I asked him for his name and he gave it to me right b... read more

Business response:

We apologize, Phillamena. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

David Schneider's profile image
David Schneider 
7 years ago

Went here last Tuesday afternoon spent $40.00 the chicken tenders were hard as a rock the curly fries were and the buns on the sandwiches were stale. I'll never waste my money there again. 

Business response:

We apologize, David. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Kylee Myrtle Beckwith's profile image
Kylee Myrtle Beckwith 
7 years ago

So normally everything cool here not like we go often but tonight we spent like 30 dollars on food. Seriously the service SUCKED. The kid was a turd and when we got our food we noticed the fry containers were half empty even though they were fresh so it's not like they deflated. And one of the sandwiches was a chicken bacon Swiss and no joke it had no chicken on it. Now I get shit happens when your busy but there was like one car in the parking lot and one car ahead of us in the drive thru. They literally were not busy in th... read more

Business response:

We apologize, Kylee. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Nicky Cordaro Mendolia's profile image
Nicky Cordaro Mendolia 
8 years ago

Business response:

:) 

Jennie May Ratcliffe's profile image
Jennie May Ratcliffe 
8 years ago

Business response:

:) 

Shirley Foster's profile image
Shirley Foster 
8 years ago

I think your prices are too high. I wanted a slider for lunch but only serve them after 2. That stinks. I want a small sandwich but at lunch time. Beef tasted ...well...tasteless. I won't go back unless I can get a slider for lunch..around noon!! 

Business response:

Hi Shirley, thank you for writing to us on Facebook. Our sliders are available for purchase all day. :) 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 784 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 9:00 a.m. 

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