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Arby's

3.5

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

8955 Fields Ertel Rd, Montgomery, OH, 45249, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5740 reviews
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T Diane Dodds's profile image
T Diane Dodds 
5 years ago

Business response:

Hi Diane, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 8955 Fields Ertel Rd, Cincinnati location? Our Guest Support team will reach out to you personally and make this right. 

Jerry Quebedeaux's profile image
Jerry Quebedeaux 
5 years ago

This supposed to be an arbys classic???!!! Wow. I drove all the way back there and took it back and got my money I will never go there again it was like three pieces of roast beef on the sandwich in the bun was hard as a rock! 

Paul Baxter's profile image
Paul Baxter 
recommend  Recommended
6 years ago

Love this Arby's. I travel around the city for work and there's almost always a good Arby's nearby around lunch time :) 

Business response:

Thank you for the kind words, Paul. We look forward to serving you again soon. :) 

Danielle Bowling's profile image
Danielle Bowling 
6 years ago
Dave Meister's profile image
Dave Meister 
6 years ago

I had a picture I wanted to post but this site will not allow it I was there yesterday May 8th you can see the food prep station in the back and there was someone's cell phone sitting on the white supposedly clean food prep board the woman not wearing an apron with her plastic gloves was touching the screen checking who knows maybe this website when I asked the person behind the counter does that meet health Safety Code for her to have a phone there he yelled back to make her put it in her back pocket I asked if there was a ... read more

Business response:

Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Dave Meister's profile image
Dave Meister 
6 years ago

I had a picture I wanted to post but this site will not allow it I was there yesterday May 8th you can see the food prep station in the back and there was someone's cell phone sitting on the white supposedly clean food prep board the woman not wearing an apron with her plastic gloves was touching the screen checking who knows maybe this website when I asked the person behind the counter does that meet health Safety Code for her to have a phone there he yelled back to make her… See more 

Cindy Pace's profile image
Cindy Pace 
6 years ago

Went there yesterday took forever for the food,the place was dirty food on floor,trash around the fountain area,no napkins and the employees was laughing and screaming will not be back👎👎 

Business response:

We apologize, Cindy. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzM4NDk= 

Cindy Pace's profile image
Cindy Pace 
recommend  Recommended
6 years ago

Went there yesterday took forever for the food,the place was dirty food on floor,trash around the fountain area,no napkins and the employees was laughing and screaming will not be back 

Lisa Harp Evans's profile image
Lisa Harp Evans 
6 years ago

The worst Arby's I've ever been to staff is rude food was horrible...never again 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.5 star rating with 740 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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