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Arby's

3.7

About this business

Location details

1502 N Clinton St, Defiance, OH, 43512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,256 reviews
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Dale Openlander's profile image
Dale Openlander 
9 years ago

Food was hot and taste. LOVE the mint shake. Lots of smiles and laughter. Floors were clean and the restroom were clean as well. 

Business response:

:) 

Sara Tibbets's profile image
Sara Tibbets 
9 years ago

I ordered chicken strips curly fries and a milk shake on my way to work. When he handed me the milk shake there was stuff all over the cup. Because it was to hard to wipe the cup off before he handed me the cup. Then I had asked for cheese as my dipping sauce well again it takes a rocket scientist to make sure the lid is on because when I reached in to get a napkin to wipe off the milk shake from my hands, I reached in and stuck my hand in cheese sauce. Because the lid wasn't on and it dumped out all over in the bag. I was v... read more

Business response:

Hi Sara, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Defiance, OH location? Our Guest Support team will reach out to you personally and make this right. 

Brad Bair's profile image
Brad Bair 
9 years ago

All I can say is bring back the Swiss King.............................................................. 

Kelly Jimenez's profile image
Kelly Jimenez 
9 years ago

Just went thru the drive thru going to get my favorite thing of life mozzarella sticks ...bite into the first one and get old greasy been sitting around all day sticks....very sad and disappointed 

Business response:

Hi Kelly, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Defiance, OH location? Our Guest Support team will reach out to you personally and make this right. 

Kim Bowers's profile image
Kim Bowers 
10 years ago

Had the new fajita flat bread and wow it was so good!!!! The customer service has improved immensely over time and the remodel has really improved the atmosphere and seating. 

Jeremy Schroeder's profile image
Jeremy Schroeder 
10 years ago

I think Arby's should price match McDonald's dollar drinks 

Business response:

Thank you for the feedback, Jeremy. 

Chris Brown's profile image
Chris Brown 
10 years ago

This place is terrible 20 minute wait for a mid #5 are you serious this is ridiculous. One car in front of us and one behind us and we are still waiting!! 

Lewie Hageman's profile image
Lewie Hageman 
11 years ago

I really like arbys food, but I really dislike the announcer on tv. He makes you want to go to mcdonalds. He very obnoxious. 

Melissa Skiver Stiltner's profile image
Melissa Skiver Stiltner 
12 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 1,256 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m. 

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