Arby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Arby's

3.8

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

1502 N Clinton St, Defiance, OH, 43512, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,130 reviews
Select a rating
Dale Openlander's profile image
Dale Openlander 
8 years ago

Food was hot and taste. LOVE the mint shake. Lots of smiles and laughter. Floors were clean and the restroom were clean as well. 

Business response:

:) 

Sara Tibbets's profile image
Sara Tibbets 
8 years ago

I ordered chicken strips curly fries and a milk shake on my way to work. When he handed me the milk shake there was stuff all over the cup. Because it was to hard to wipe the cup off before he handed me the cup. Then I had asked for cheese as my dipping sauce well again it takes a rocket scientist to make sure the lid is on because when I reached in to get a napkin to wipe off the milk shake from my hands, I reached in and stuck my hand in cheese sauce. Because the lid wasn't on and it dumped out all over in the bag. I was v... read more

Business response:

Hi Sara, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Defiance, OH location? Our Guest Support team will reach out to you personally and make this right. 

Brad Bair's profile image
Brad Bair 
8 years ago

All I can say is bring back the Swiss King.............................................................. 

Kelly Jimenez's profile image
Kelly Jimenez 
8 years ago

Just went thru the drive thru going to get my favorite thing of life mozzarella sticks ...bite into the first one and get old greasy been sitting around all day sticks....very sad and disappointed 

Business response:

Hi Kelly, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Defiance, OH location? Our Guest Support team will reach out to you personally and make this right. 

Kim Bowers's profile image
Kim Bowers 
8 years ago

Had the new fajita flat bread and wow it was so good!!!! The customer service has improved immensely over time and the remodel has really improved the atmosphere and seating. 

Jeremy Schroeder's profile image
Jeremy Schroeder 
8 years ago

I think Arby's should price match McDonald's dollar drinks 

Business response:

Thank you for the feedback, Jeremy. 

Chris Brown's profile image
Chris Brown 
9 years ago

This place is terrible 20 minute wait for a mid #5 are you serious this is ridiculous. One car in front of us and one behind us and we are still waiting!! 

Lewie Hageman's profile image
Lewie Hageman 
9 years ago

I really like arbys food, but I really dislike the announcer on tv. He makes you want to go to mcdonalds. He very obnoxious. 

Melissa Skiver Stiltner's profile image
Melissa Skiver Stiltner 
10 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 1,130 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com