Arby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Arby's

3.7

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

9518 University City Blvd, Charlotte, NC, 28213, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7959 reviews
Select a rating
Layton Turner's profile image
Layton Turner 
4 years ago

Worst SERVICE EVER . They claim they were out of cheddar cheese sauce for beef and cheddar sandwich . Fries & chicken strips were old and hard as a rock . The workers are just laughing because we asked for fresh food. Y’all do not know how to run a business. 

Mark Hedrick's profile image
Mark Hedrick 
7 years ago

Always Very Friendly and Fast. Stop on the way home from work to me and Mom lunch. 

Business response:

:) 

Danny Greene's profile image
Danny Greene 
7 years ago

Venison sand which was ok not great. Fries were cold. 

Business response:

Hi Danny, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 9518 University City Blvd, Charlotte, NC location? Our Guest Support team will reach out to you personally and make this right. 

Mark Mazzo's profile image
Mark Mazzo 
8 years ago

Arby's has the best roast beef sandwiches around the Carolina's 

Kayla Ensley Melton's profile image
Kayla Ensley Melton 
8 years ago

SLOWEST durn Arby's I've ever been to. Takes 10 mins at least every time 

Business response:

Hi Kayla, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 9518 University City Blvd, Charlotte, NC location? Our Guest Support team will reach out to you personally and make this right. 

Tonia Skipper Robinson's profile image
Tonia Skipper Robinson 
9 years ago

Great service from Tony. She is attentive and nice 

Business response:

Thank you for the 5-star review, Tonia! 

Ronald Crosier's profile image
Ronald Crosier 
9 years ago

Great food and service. Dining room very clean and looks good. Friendly staff. 

Larry Honeycutt's profile image
Larry Honeycutt 
11 years ago

Took order home, incomplete, food cold. This place has really gone down hill. 

Ronald Joseph Bourgeois Jr.'s profile image
Ronald Joseph Bourgeois Jr. 
11 years ago

They changed the Arby's sauces in packets. Worst decision. No flavor at all. I can't eat there until they bring back regular Arby's sauce. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 959 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com